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June 2024 by Maia W
Would not recommend for online ordering to be picked up in store. Last week I ordered BUCKETS. Literally just 6 buckets.
I arrived: They told me they cancelled the order because the wrong color came up despite ordering the correct color and the picture matching this online. No phone call, no email. They did not cancel the order and I received no email or phone call. Seeing the charge was pending- I went to go pick up my order.
I went and then purchased the buckets in person now for a second time when they told me about the canceled order.
Next day the charge is still pending. I call corporate customer service who informs me the order was actually never cancelled.
Basically: lied to me in person, allowed me to be charged twice, didn’t refund my order when I called the store and I had to call corporate customer service about it, and lied to me the entire time about what they were doing in store about it.
Specifically would not recommend for any shopping other than going in and out since they either don’t know what’s going on there/ feel the need to lie about it/ or both.
Still waiting for the first return of my money to happen, but of course they did this on a Thursday night of a long weekend.
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November 2023 by Stanley Korzep
I just went to the Tractor Supply on rt 146 in Millbury Worcester MA line, when I walked in in was met by the Cashier Woman Shannon, she was Awesome and Helped me out and Directed me to what I was looking for, she was very Helpful and she also knew what she was doing......looks like a dedicated worker, so make sure you take care of her
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January 2023 by Raymond Morley
I shop there every week for bird seed,suet and other pet supplies
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September 2022 by John D
I purchased a trailer here about 2 months ago. I had never been to Tractor Supply Co. before and the manager Lori made this a great experience for me. She was extremely knowledgeable and this company is lucky to have her.
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September 2022 by Tim Egan
Most everything you'd need to keep your garden/farm going
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July 2022 by philip roudabush
Went in to buy duck feed. All 9 bags were infested with grain mites. Feel bad for all the people buying spoiled feed at this location.
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July 2022 by Paul J Waszkiewicz
For all your farm and animal needs the place is great.
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July 2022 by Abdulaziz AlGhamdi
Hi ,
I need the email of the co
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June 2022 by Allen M
Picked up a mower deck belt. Got home it didn't fit even though box was correct part# & it was damaged. Some item ok but not a cream of the crop store.
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May 2022 by Jeremy Webb
Usually always have a great interaction whenever I go to the store. But if propane refills have different hours than the store it should probably be posted. I will take my business to koopman from now on.
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May 2022 by Lynn Largesse
No matter when we go there they are very friendly. The gentleman Travis is tops. He knows about everything I need. Thank you T.S.
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February 2022 by Kevin McLaughlin
I’m a small business owner Went there to buy a light bar for my Denali for plowing, (in company clothes logo on my coat and hat)forgot my wallet……had my wife on FaceTime with my license and debit card….my identity could have absolutely been confirmed…the manager TRAVIS obviously was more interested in exercising the small amount of power he had than actually doing his job and helping a paying customer…..he told me I had to physically have my debit card there to make the purchase(although I could have went online and manually entered my CC info made the purchase and had the item delivered to my doorstep) I needed the light bar asap so ……had to drive an hour and a half out of my way to get my wallet ….to go back there and make the purchase showing no ID whatsoever….Hey Travis get off your high horse bro…..keep making paying customers feel like thief’s you won’t have any to speak of….
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September 2021 by java 58
got some firewood here good price
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August 2021 by Sami K.
Good company, but avoid the store. Refused to follow their own policy, so when I called their HQ phone ordering call center, they didn't really get why the store didn't follow policy and they were able to help me on the phone. Again, good company, bad store. Better to do your shopping online and have your things delivered.
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August 2021 by Vee Hill
The staff, particularly Travis there is super helpful! Easy to find anything which is always nice and of course my kids like to see the little chicks every time we make a stop!
