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November 2024 by Beth Cultrera
I can't say enough about how great the service is and how reasonable the pricing is. Carlos and Julie thank you
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September 2024 by Beth Thulin
Millbury Auto is hands down just amazing. Both Carlo and Julie are beyond helpful and friendly even when they are super busy. I stopped by to see if Carlo could repair a bit of damage to the rear wheel area of my car. He took care of it right on the spot. On a previous occasion, he was able to repair multiple issues with my son's car. They are true professionals, helpful, and reasonable! Can't recommend them high enough!! Millbury is lucky to have them!
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August 2024 by Rynne Vee
Hands down one of the nicest mechanics/owners I have ever met. I’ve gone a few times and each time their team went out of their way to help me out. I think he’s the owner but today one of the guys plugged my tire in the pouring rain!! All of that with a smile. He was thorough too and kept checking his work. You can tell he takes pride in doing things with excellence and cares for his customers. I highly recommend.
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August 2024 by Jacqueline Thayer
Millbury Auto is great! Fair and transparent pricing, no gouging, and more than once they've taken the time to explain things wrong with my car that I didn't understand. My husband and I are both trying to squeeze more time out of our aging vehicles and Millbury Auto has been nothing but excellent for both preventative maintenance and big repairs!
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August 2024 by Anthony Sacco
This review is of the customer service only. A few days ago I was driving on the highway when a rock column fell off a truck and hit the front end of my truck. It blew up my tire and ended up doing quite a bit of engine damage (I didn’t know how much at the time). It was a bad day and being stranded for quite some time. I made a lot of phone calls that day but the best one was to this business.
My truck needed to be towed and this was the highest rated place near me. I called and the nice woman on the other end listened to my story. Her first reaction: asking me if I was ok! Nobody had asked me that (minus my wife). The woman was sweet and they had no problem with me getting my truck towed there. Further interactions were professional and respectful. In the end our insurance company towed the truck to another place on their list of accepted places. However, if I was allowed to I would have been completely been happy for this business to work on my truck.
Truck ended up being a total loss btw in case you wanted an ending to the story.
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August 2024 by Lamar Tomlinson
The nicest people helped me trememdously
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May 2024 by Sueli Robe
I was well attended to by Julie, very friendly, polite, I'm Brazilian and speak Portuguese and yet she helped me with everything. I recommend this experience to everyone.
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March 2024 by Arlo Trainor
Very fair. Great shop
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February 2024 by Rebecca Hall
Excellent Service! My family brings car to get service here always great.. we had a time sensitive issue with a car needing to be towed ASAP. We called and they didn't hesitate to help. Lady who responded very polite and quick to communicate with tow driver to get us response on tow.. they got to us quickly within a reasonable time I'd say about 30 mins or so. Owner came directly and hooked up car within literally 2 mins without any issues.. He drove vehicle safely to destination. Curtious and all was smooth. I highly recommend
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January 2024 by Big guy Golf
Exceptional service
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January 2024 by Jeremy Elias
Great service and nice people ?
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January 2024 by Grace Rodriguez
Good people, fast service, fair prices. If you're looking for an autobody, this is the place to be.
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December 2023 by Sophia B.
Everyone here treats you like family, trustworthy people and amazing service. I never think twice trusting them with my vehicle or referring others to them!
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December 2023 by Pete N.
On the morning of the 11th, I found my car unable to start. I called an auto service center in Worcester but they were unable to fit me in immediately. I then called Millbury Auto Service as they are very close to my residence. I spoke with Carlos, the Owner and he informed me that I could bring it down. I then filled out a service request using the AAA app and they sent a tow truck to retrieve my car. Once we arrived at the service center, I went inside and met Carlos. He logged my contact info into his log book and I handed him the keys. I went home and waited for his call which happened mid-morning. I was informed of the nature of the issue. Carlos then informed me of the cost of the parts. I authorized him to proceed with the repairs. I received another phone call from Julie, the Office Manager around mid-afternoon, informing me that my car was ready. I returned to the office and received my bill. I thought it was very reasonable considering the work and time involved. I highly recommend Millbury Auto Service for any future auto service needs. Thanks
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November 2023 by Allison Trainor
Simply the best. Don’t overcharge and are so thorough. Carlo is AMAZING
