-
February 2024 by Andrew Thebeau
My dad went in and tried on a few jackets and the people who were there and helped him get a new jacket were very helpful
-
January 2024 by Joe Chaisson
L.L. Bean's has the highest quality line of outdoor clothing and equipment, bar none. It's been that way for decades. Some things never change, and LL Bean's is one of them.
-
December 2023 by Stephanie Thomas
This store is very well run. Sarah was amazing and came through on every request! The folks on the register were aware and responsive. It was impressive to find a retailer that still values the consumer. Quality products, too. You get what you pay for. Stopped in for a new pair of slippers since my last ones wore out after 3 years of daily wear, inside and out. No complaints here! Kudos ll bean.
-
November 2023 by Jonny Grenier
Pretty disappointing experience on Saturday. Came in to browse shirts. An employee quickly rushed over and asked if I needed help. I said "thanks, I'm just browsing." She then very obviously followed me around the store for my entire time there (30 minute). She would pretend to refold things, but never broke her gaze from me and was never more than 10 feet away from me. At one point, I decided to test my theory and walked across the store to the sporting goods selection. She followed me there too, vaguely hiding behind a rack while staring at me. I don't feel my presentation gives off shoplifter vibes. This was my first retail experience like this. I ended up buying two shirts I liked, partially to prove a point. But in hindsight I wish I hadn't given this location my money and purchased online. I won't go back to this location.
-
November 2023 by Barry Connelly
sizing is way off, get an XL to big, L to small. Bean has always been oversized, this is ridiculous. Socks fit..?
-
October 2023 by Mark Oropeza
One of my favorite stores in the world.
-
September 2023 by Kremdal TheOrc
I remember before it was sold and everything was made here, everything was high quality and had a lifetime warranty. Things are cheaper, made, a lot overseas, and the warranty has changed. If I stopped making top knotch stuff.. I'd not guarantee it either. I used to spend more to get LL BEAN quality. Now it's a step over Walmart and Target
-
July 2023 by Damien Southwell
Allison and Jason were absolutely top notch with customer service! Got me a great deal on a 1/4 fleece and even got me the tall size I wanted online and is shipping to my house for free! I will be back!
-
July 2023 by Dottie Guerrasio
Small satellite store but they had the hiking poles I needed and they were reasonable priced.Clean store with helpful friendly staff.
-
February 2023 by kevin graves
I love that LL Bean has a store closer to me! As always, they're clothing is top notch and the store was very appealing.
-
January 2023 by Betsy Youngsma
Love LL Bean shopped with them since the 1970s and will continue to do so.
-
December 2022 by Allyson Bodwell
Very rude, disrespectful, and lazy staff unwilling to help customers. Staff insisted a return (with receipt) must be given as a gift card…LIES. Just LAZINESS at its finest - including the incompetent manager making excuses for poorly trained staff. Terrible customer service, will never shop there again! LLBean will lose its reputation before we all know it.
-
December 2022 by Jen Duquette
Husband bought me a LL Bean fleece coat large its pefrect gorgeous purple and so very soft great make material something that will last and keep me warm for years to come...
-
December 2022 by Caitlyn W
Manager was BEYOND RUDE. Would never shop at this store again. So disappointed in customer service and quality of care in the products. Always a long line. Manager does NOT honor the store policy posted online for returns and exchanges.
-
December 2022 by Last Name First Name
Great store with a wide variety of clothing and gear. The staff were super helpful and knowledgeable.