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July 2024 by Todd Brown
The young man Sam was polite and courtious. Thank you.
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March 2024 by Anna Mendes-OLeary
Excellent customer service! Great sales especially now.
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February 2024 by Andrew Thebeau
My dad went in and tried on a few jackets and the people who were there and helped him get a new jacket were very helpful
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January 2024 by Joe Chaisson
L.L. Bean's has the highest quality line of outdoor clothing and equipment, bar none. It's been that way for decades. Some things never change, and LL Bean's is one of them.
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December 2023 by Stephanie Thomas
This store is very well run. Sarah was amazing and came through on every request! The folks on the register were aware and responsive. It was impressive to find a retailer that still values the consumer. Quality products, too. You get what you pay for. Stopped in for a new pair of slippers since my last ones wore out after 3 years of daily wear, inside and out. No complaints here! Kudos ll bean.
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November 2023 by Jonny Grenier
Pretty disappointing experience on Saturday. Came in to browse shirts. An employee quickly rushed over and asked if I needed help. I said "thanks, I'm just browsing." She then very obviously followed me around the store for my entire time there (30 minute). She would pretend to refold things, but never broke her gaze from me and was never more than 10 feet away from me. At one point, I decided to test my theory and walked across the store to the sporting goods selection. She followed me there too, vaguely hiding behind a rack while staring at me. I don't feel my presentation gives off shoplifter vibes. This was my first retail experience like this. I ended up buying two shirts I liked, partially to prove a point. But in hindsight I wish I hadn't given this location my money and purchased online. I won't go back to this location.
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November 2023 by Barry Connelly
sizing is way off, get an XL to big, L to small. Bean has always been oversized, this is ridiculous. Socks fit..?
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October 2023 by Mark Oropeza
One of my favorite stores in the world.
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September 2023 by Kremdal TheOrc
I remember before it was sold and everything was made here, everything was high quality and had a lifetime warranty. Things are cheaper, made, a lot overseas, and the warranty has changed. If I stopped making top knotch stuff.. I'd not guarantee it either. I used to spend more to get LL BEAN quality. Now it's a step over Walmart and Target
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September 2023 by Norman Caissie
Couldn't find what I was looking for at a decent price.
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September 2023 by Jamie L-cott
Great selection of wonderful colors!
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September 2023 by Cate W
Manager was BEYOND RUDE. Would never shop at this store again. So disappointed in customer service and quality of care in the products. Always a long line. Manager does NOT honor the store policy posted online for returns and exchanges.
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September 2023 by Ann Traganos
Love the place.
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September 2023 by Michele Stjacques
Pricey but personnel were extremely helpful and son was able to find all he wanted.
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September 2023 by Stephen Gicas
Great selection of clothes and outdoor sporting goods. Great service.
