“Excellent customer service mike was very friendly and able to answer any questions or concerns we had i definitely recommend. If i could i would double the stars ⭐ to 10 . keep the good work”
“My dad, brother and I visited today to switch our mobile provider to Spectrum and transfer our numbers. We were helped at different points in our transaction by Terrance, Tiana and Veronica. They made the process simple and clean and we left satisfied. Thanks so much!!!”
“I would give the online reps who absolutely destroyed my account by adding 13 lines I never asked for zero stars… BUT Kathleen (“Kat”) from the Millbury location spent literal MONTHS correcting the issue, made sure we were taken care of for the inconvenience and always checked in and communicated with me until everything was fixed. She very easily could have left us hanging like most customer service reps these days, but she didn’t. Kat went above and beyond and took personal ownership of an error she didn’t make. She should teach a master class in customer service! Thank you, Kat!!!”