I was looking for hard drive and found one that was advertised at a certain price. They won't honor the price stating that it was put there by mistake. Same item. Don't expect them to honor anything and make sure you double check the price because their price tags mean nothing
August 2021
Horrible place. Horrible customer care in general from Best Buy. I purchased a tv that never arrived, one month later, I have not been refunded. I would not suggest purchasing anything for delivery from best buy. Terrible, terrible, terrible.
March 2020
Just plain bad customer service. It's no wonder Amazon is killing all these businesses....when you have incompetent employees who really lack common sense and logic, that's what happens. Never shopped at best buy and a complete mistake to have done an online pick up order. You'll be closed soon lol