Kitchen & Bath near Milford, MA

“This place is a MUST stop for anyone planning on redoing their kitchen or on initial construction. The variety of different designs, layouts, cabinetry and appliances; from toaster ovens to professional ranges and every thing in between is both exhaustive and tastefully done. Plus the galley sink system is out of this world. I strongly recommend you visit this show room and schedule a demo of cooking with one of their equipment”

“My primary point of contact is Livia. They did the job they said they would for the budget they promised, stuck to a tight timeline, and delivered good workmanship. Would use them again for granite countertop.”

“We wanted to replace our older glass shower door and received three quotes from local suppliers. Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, an easy to understand and competitively priced project proposal, with several options we were considering, including 1/2" glass.We decided to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly. And the 1/2" glass gives the shower a high-end look and feel.We'd be delighted to work with them again.”

“Very pleased with the installation of our stairlift. Luis our installer gave a very detailed explanation of the lift itself, the warranties, and its usage and safety. Outstanding service!”

“I worked with Jennifer Pimenta in the service department. She was wonderful and knew everything about which stone would be best for my kitchen. The service was very efficient, thorough and professional.”

“3SM is a great firm offering excellent products and even better service. You will be helped by friendly experts and the installation will be on time and perfect. The communication is always good which I appreciate. I have recommended this company many times and will always use them in the future! Cynthia L.”

“We had a great experience working with Jodi and Kayla. They were flexible and accommodating and had great design ideas. The instillation was flawless and we could not be more pleased with our bathroom! Highly recommend!”

“After telling them what we wanted, they helped us pick out everything we needed for our bathroom renovation. James, in their showroom, was knowledgeable and patient. And even though there were a few hiccups along the way with our project, they addressed them in a timely and pleasant manner.”

“Called on a Tuesday afternoon about water coming from my fridge... Got my callback from Danny around 6 and set up a service visit Wednesday @ 8 am. Danny was punctual, courteous and professional. "Quick" fix of clogged drain and built up ice removal...Next place I will call for service!!”

“We had a wonderful experience at the store. After building an extension we needed to furnish a primary bath and a kid's bath. Jenn Chacharone and Jessica Morais were amazing resources and helped us through the entire process. When we walked in, we had no idea what we needed and Jenn was able to walk us through every detail putting together an amazing package that was more than we had hoped for, including vanities, bath and sink fixtures, toilets, hardware etc. Jenn was also available after the purchase to help troubleshoot any issues that arose and helped to facilitate any communication we needed with the supply. Overall we had an amazing experience from inception through completion!”

“I've worked with Newton Distributing since 2006 off and on as a vendor. My company was hired to assist with Internet marketing. I have found few clients over the years that are honest, and willing to take the time to understand the web and it's impact on our clients' respective business. Newton is one of those amazing companies.They were always kind, willing to listen, and we were able to work together to achieve some amazing results. Behind the scenes I got a chance to see how their operations, customer service, etc. worked and would highly recommend them to any other vendor or an end customer.”

“Extremely difficult to make contact with them to report problems with brand new appliances.1. The wrong refrigerator was delivered prior to 5/25/23 it is now 8/1/23, no one has contacted us to correct the issue.2. Dishwasher-the middle rack does not consistently stay on its track and random pieces of plastic and metal fall out of it on any given day. It also is louder the 47dbc. (Not sure if that is the correct way of writing how sound is measured)3. The handle on the stove is loosened and is potentially falling off.I included photos. The refrigerator that we ordered had ice and water dispenser on the outside. This one doesn’t. The upgrade was an additional $1,800.Again no ne has contacted us to schedule the delivery of the replacement refrigerator.In addition to all these problems. When I attempted to call customer service today and waited on hold for 35 mins, I was disconnected only to call back and be back on hold. This gave be sufficient time to voice my complaint in this long winded publicly posted review.Addendum: I was able to speck to Maria lodge in the National call center who could not begin to rectify the issues with my brand new appliances bc I do not have an order number from when the builder ordered the appliances.*******************************UPDATING MY REVIEW!?Absolutely wonderful news! Ferguson and Dan the manger for the store where my appliances came from, has resolved the issues!!The correct refrigerator was delivered and hooked up! The incorrect one was taken away! The gentlemen who completed the refrigerator delivery and removed the wrong one, were very polite and efficient despite having to complete the job during one of-the heaviest downpours I have ever seen! Great job guys and thank you!My dishwasher and stove were also replaced 1 week ago. The dishwasher is working wonderfully! The stove is simply amazing. Last night I cooked a tasty batch of my famous chocolate chip cookies! (Secret recipe ?)It has taken time and patience but I appreciate that Ferguson got the job done!Pictures to follow as I have to get to work and I’m short on time!”