Hardware Stores in Milford, MA

“We spent 12 hours painting our bedroom(primer, then paint). It was not easy, it was hard work due to how the room is set up. We had started the paint once the sun started to set.. I told my husband I didn't love the color and it looked nothing like the swatch. Thought maybe once it dried, it would look better. The next morning, once the paint was dried and the sun was up we realized something wasn't right. Only now just realized that THE GUY GAVE US THE WRONG COLOR. We asked for High Park and were given Liberty Park. I guess maybe it's partially our fault for just trusting him and not double checking? But it's not like he asked us if it was the right color when he gave it to us (like they usually do at Lowe's).Livid is an understatement. I'm crushed as I have back issues and this was not an easy task for us. I'm updating this review to 4 stars because Tyler was nice enough to offer us a new can of paint in the correct color. He was very nice and although I'm extremely disappointed, he was super helpful and I'm VERY thankful! I'm glad he was there today, as he was very apologetic.(The color around the plug is the color we wanted, the pea green color is what we were given initially)”

“Great customer service today in the appliance Dept.

Was glad they guided me to the appliance that was best suited for my needs.

Mike”

“I'm not sure why there are so many negative reviews. I moved to the area 8 months ago and visit this store very often. The staff is always super helpful and pleasant. I went in at 930 on Friday night and there was a couple buying a lot of things checking out at closing. Diane had her stuff with her and was walking out the door but saw me waiting and dropped her things to cash me out. That's exceptional service. I used to manage a retail store a long time ago and you don't find people like this anywhere. Well done!! I also chatted with a couple other guys, one in the lumber section and he helped me find a piece of PVC and then walked through practically the entire store to help me find something else. And there was David in the paint department who was also super friendly and helpful and walked me to various areas as well. A couple days prior I was cashed out by super helpful woman in the lumber section. You guys have done a great job hiring some great people. Thank you!!”