AutoZone Auto Parts in this location is highly praised for its excellent customer service and knowledgeable staff. Customers have experienced a welcoming and helpful environment, with employees going above and beyond to assist with their needs. One employee, Julia, stood out for her professionalism, great attitude, and product knowledge, especially when helping with a brake system repair. She managed the store’s phone and lobby customers alone, providing helpful advice and saving money through specials. Customers appreciate her leadership qualities and suggest she be considered for higher positions or retained with a raise. The store has recently had new ownership, and while it may be still improving, customers report that staff are accurate, caring, and fun to work with. Shout outs to other helpful employees include Shay O., who assisted a customer with oil change in the parking lot, and another staff member who went out of their way to help on April 9th. Despite some staff members having low morale or being short-staffed at times, the overall experience is positive, and customers plan to return to this location when in the area. The staff’s dedication makes this AutoZone a highly recommended store.
Looks like they have some new ownership and although rough around the edges, they have been accurate, caring and fun to work with
November 2022
So grateful for the nice woman behind the counter who helped me get my wiper blade off, thanks so much!
November 2022
I previously stated the employees weren't that helpful,I will say this last visit they were very helpful and gave good advice. ? To the Milford (ma) store.
