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January 2024 by Lriel L.
Absolute joke here , I have had enough of waiting in drive thru for 20 minutes everytime I go there .In process of transferring presrciptions out of there.Dont waste your time Literally,Dont!
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November 2023 by Jennifer W.
Don't go here to pick up a prescription! over an hour after they said it was ready. Place sucks!
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November 2023 by Maxine Miller
Pharmacy tech working 10/19 around 6pm is the rudest lady i have ever encountered. She has no right working with general public. Stay in the back
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October 2023 by Bob Morris
I’m sure Walgreens could care less about customer reviews but I’ll share my experience anyway in hopes it will steer someone to a different pharmacy.Tried drive up window 3 times today without success!First two times waited 18, then 15 minutes without car in front of me moving. And driver in front of me started banging on window and screaming at someone there.?Third time drove up to drive up window with a sign saying closed??But website states drive up hours open until 6pm but it’s not even 4 ???So I drive to the front of store on go in and head to the back of the store and not to my surprise but 9 people are waiting in line??And this was a refill that called in 2 days ago and this is the norm at Walgreens @ Pleasant st MethuenTransfer your prescriptions to a real Pharmacy! I am.Bob M
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September 2023 by MaryEllen K.
So disappointed in Walgreens, since they switched from Rite Aide it has been nothing but a horrible experience, the only reason I had stayed was because the head pharmacist Paul had been there for over 30 years and he was so informative and we trusted him, Well he is no longer there, that will be a detriment to that Pharmacy!! As I went to get our prescriptions and was treated rudely they told me my granddaughters Asthma medicine was not there, and YES I had to go back because it was, the Pharmacist on duty was shaking her hands in the air saying her head was going to explode and needed someone to help her, as well as she was rude to an elderly man the day before and told him if he didn't like it go to another pharmacy( this was told to me by someone that was waiting) WOW!! I called corporate twice, still no call back, needless to say I sat outside the store and transferred everything out of there, also, they are just not answering their phones, I was on hold for 2 hours and as I was waiting there yesterday the phones were ringing off the hook and they were just going on with their work, once again, WOW!! My opinion, get out of there before they mess up, it's truly so unfortunate it has come to this, I feel for the people who do not have anyone to advocate for them because in my opinion they just don't care!!!
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September 2023 by Eric Ferreira
When this was a Rite Aid, we loved it. As people who have recurring needs, Rite Aid provided us with amazing service. Ever since it changed to Walgreens, this place has been awful. Their hours are terrible, the amount of staff they have on site is terrible, and the overall cleanliness of the business is abysmal. Walgreens should be ashamed of themselves.
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September 2023 by Courtney
I wish this location never switched from Rite Aide to Walgreens. It's honestly such a shame. Called over 4 times today and have not been able to speak to anyone. No one picks up the phone and if they do, they tell you to hold and hang up on you. Will be looking for different places to go.
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August 2023 by Gageariana2005 Bella1216
They always run out of at least one prescription a month and so this month it was my pain medication how does a pharmacy run out of pain medication? WOW
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May 2023 by Eileen A.
I have never met a Ruder pharmacist and staff at the pharmacy. Pharmacist (older gentleman) acts like you're bothering him if you have a simple question. Worst pharmacy and customer service. Should be a 0 star review
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April 2023 by Ezequiel Cruz
Most unprofessional pharmacy I’ve ever been to. They open late and do not seem to care about people’s time. Open over 10 minutes late daily! Will be switching Pharmacy.
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October 2022 by Siri J.
Another bad review for this Walgreens! The only thing I can say in general for Walgreens is that they have had vaccines when my favorite drugstore chain has been out. This time, I found the prices high, the item I was going to purchase priced incorrectly but the worst was the "fake" coupon which did not (as appeared) give you $5 off if you had a vaccine. I refused to complete my purchase when the items I expected to pay about $1.00 for (toiletries donation to needy vets) was going to cost $6.00 (apparently I 'did not read' the coupon correctly). So disappointing. I will purchase the toiletries part of my donation SOMEPLACE ELSE! This review was supposed to be for the Walgreens located at 167 S Broadway, Salem, NH.
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September 2022 by sam Y
This is a billion dollar company, the bigger they are the more arrogant and the less service they provide. The staff including pharmacists are Blatant liars and incompetent, the right hand doesn't know what the left hand is doing. On many occasions I have been told my prescription will be ready the next day, I would call the next day to check on it, they say not ready we'll have it tomorrow, and the same old song goes on n on. Many times they claim they ran out of the meds, how could a billion dollar company run out of a common medication ? Walgreens get your act together.Things went downhill after they bought out Rite Aid. All the smart employees are gone. accept the store manager, she is so incompetent, walgreens has her on a tight leash. Everyone is complaining about the lousy service at this Walgreens.
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May 2022 by prachi kushwaha
had my covid test scheduled. went on time and found the pharmacy drive thru window was closed. went inside to ask they said the person who had to do the test is not available. made me and my husband wait for over 40 mins, saying we are setting things up and getting computer ready. still nothing. we had to leave, very disappointing. Y schedule a test when u dont have resources and waste a working person's time on monday, and not even have courtsey to send a email out that the appointment is cancelled for some reason.
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April 2022 by Gabe R.
Just an absolutely horrible walgreens. The pharmacy staff is more than slow and incompetent. Headquarters needs to look into this location.
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March 2022 by Donna R.
The pharmacy has terrible service. You are unable to speak with any pharmacy staff without waiting endlessly on the phone. They frequently run out of monthly prescribed meds and are of no help in locating them with another pharmacy. They do not notify you ahead of time when they are not able to fill a monthly prescription. It would be a courtesy to do so. I know CVS and Rite Aid do this. If there was another pharmacy that was convenient I would have my daughter switch. They do not even apologize for any inconvenience. They just say "it's out of our control"
