My delivery was missing an item (out of the 6) that I paid for and the response is to file a charge dispute with my bank. This response comes hours after my request and after over 20 minutes with no help over the phone. The absolute worst customer service I've ever experienced.
May 2018
I went there to get the hydraulic post hole digger and was told they only had 12 inch bits and that it was for footings, so I drove to the plaistow store were they set me up with the same machine and the adapter to put on the 8 inch bits. I'm sure this could have been done in methuen if they had the slightest interest in... read full comment