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May 2023 by T B (Terry)
I called this branch by mistake - thankfully. What a night and day experience vs. the utterly unhelpful Salem branch. The person with whom I spoke could not have been more helpful. She helped me reset a password for online banking, which Salem wouldn't do without my physically coming in. This experience actually felt normal. Exceptional customer service here. This branch should train Salem branch employees.
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January 2020 by Adam Fahim
I love this bank! We have a business checking here and they really go above and beyond to help. A great community bank much better care and customer service than the big banks like BoA and Citizens.
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October 2018 by Lenny Wahlgren Jr
Very friend place I do all my banking there, Roger and staff are great
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May 2017 by Sara S
Worst bank in Methuen
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September 2016 by Steven Joseph
Nicest people working there. The best bank.