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January 2022 by José Alexander
Haven't been to this gym since covid started over a year ago. January 2022 they decided to charge my account without permission said they sent a email. No refund either. Add me to the list of customers scammed by this gym!
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June 2021 by Ronald Martin
Great value for the price, the new management team is very accommodating and keeps the spotless.
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January 2021 by Christine LaCroix
It’s a large gym with many amenities, kept clean, and staff is really friendly.
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January 2021 by Chef Row
Assistant Manager Rickey is beyound rude. Nevwr mind lack of help. He wouldn't let me finish my questions about the gym during covid 19 time . On top of giving wrong information. I asked to speak to his manager he proceededs with his attitude then continues to hang up so i cant get information when the general manager is in. His professionalism is beyond horrible. I would never suggest the gym to anyone on the behalf of Rickey being the assistant manager. His rude and don't care about the root of the problem
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October 2020 by Alex Jejawi
Very bad place, thiefs and liars
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July 2020 by Charelle Nicolle
Charged me for 6months while I was on medical leave that was confirmed by their staff (Lisa). Once I realized it I spoke to Rebecca who stated I would be refunded or would receive the next 6months free. 3weeks later they closed and continued to charge me. Just opened back up and charged me again. No one answers the phone or calls people back. THE WORST customer service I have ever experienced.
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April 2020 by Sean Paradis
The staff in amazing! But they are sacrificial lambs for corporate career thieves.
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March 2020 by Joseph Titone
They are closed, not paying their help, and still charging customers. Many gyms have stopped collecting.
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February 2020 by Stefanie Bishop
I enjoyed the indoor pool
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January 2020 by Nathan Brady Crain
Great gym...best pool in the area too.
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September 2019 by Albania Perez
They are making lots of improvements . My son likes to play ball with his cousins there. Now is Boston Sport Club.
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September 2019 by Juan Melendez
You got to be careful they tell you they take in the money on the 1Firs and I put the money in 9 AM and they overcharge me $15 even on the first and all the people getting charge more tha they supposed the Jacuzzi always damage steam room is damage people pay money for nothing and they always got an excuse A lot of people are leaving because they having lot of problems
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August 2019 by Janetsy Rodriguez
When I first started going to this gym it looked clean and organized. For the past year or so, I noticed there has been major over crowding with dumbbells and plates left on the floor instead of being racked. Also you now have to squeeze yourself through the machines which it's not safe. For the past several months there's been an awful smell in the hall in front of the basketball court. I think that for the amount of money each member pays, this gym should be cleaner, maintained and their equipment should be better kept. Some of the machines don't glide well. Looks like I'll have to begin shopping for a new location!
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August 2019 by Juli Guerrero
Best gym I've personally seen in the area. Very clean and well maintained. Plenty of machines and space to get everything done. Staff and ambience give you a welcoming feeling. They also have a "women's only" room which is great. Pool is huge and there is a cool running track incorporated on the second floor
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July 2019 by Critical Mass
It's nice but tooooo expensive. I think for the amount of money that we spend there we should at least be able to bring a friend. The steaming room is always busted and the bathrooms always have a funky smell. This is the one in Methuen, i don't know about the other locations. I'm happy to say I'm glad I left and signed up to choice fitness!