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February 2024 by michelle oviedo
Heating issue was fixed but they definitely have bad customer service. “ joe” came and was very unpleasant….As if I was not paying him 170 per hour to be there. Then they charge 30 minutes (85 ) just before they walk in the door for getting to your house.
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February 2024 by Carrieann Jeffery
I would highly recommend this business. They are very professional and efficient. I had a problem with my heating and they came out the same day to fix it. I will definitely be using them again.
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January 2024 by Mazda Cintron
This company “fixed” my mother’s boiler and said it would last all winter. As soon as it started getting cold, it no longer works. I had high hopes for this company based on all these reviews, but I feel misled and taken advantage of.
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November 2023 by Dave Abare
I recently had the pleasure of experiencing the top-notch services of Kannan & Pricone, and I must say, they have set a new standard for plumbing excellence in my eyes. From the moment I contacted them about our broken water heater, their response was nothing short of impressive. They arrived the same day to replace our unit, and remarkably, they didn't charge any emergency service fees, which is quite rare and highly appreciated.What truly sets Kannan & Pricone apart, however, is their post-installation support. After the initial installation, like with any major plumbing job, a minor issue cropped up. When I called them, their response was swift and empathetic. Not only did they return within 2 hours of my call, but they also resolved the issue efficiently. And here's the kicker - they did this at 7pm, showing an incredible commitment to customer service, all without charging any additional fees.Their professionalism, skill, and customer-first approach are exemplary. It's clear that Kannan & Pricone value their customers and go above and beyond to ensure satisfaction. I'm thoroughly impressed with their work ethic and the quality of their service. For anyone in need of reliable, skilled, and customer-friendly plumbers, look no further than Kannan & Pricone. They have earned my highest recommendation and a solid 5-star review. Thank you for turning a stressful situation into a remarkably positive experience!Service: Water heater installation
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November 2023 by Scott Dickinson
We always have Kannan & Pricone service us for plumbing issues. Recently, we needed a new hot water heater. The response time, service, work quality and follow through was Excellent! Thank you!
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June 2023 by Leonard Gallivan
We had a dishwasher installer shut off the "original" water shut off valve instead of the new one and it froze closed and we had no water supply. I came home at about 2:30 and called Kannan & Pricone and was told I'd needed the city to shut off the water at the street and then call back. The city said they could and they and the plumber came within 10 minutes, the valve was replaced and water restored within 1to 1.5 hours of my first call and the price was reasonable. I can't tell youwhat a lifesaver this was. Many thanks to Kannan & Pricone and the City of Methuen water department.
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April 2023 by martha law
They are a great business!! They respond to so quickly!Service: Toilet repair
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January 2023 by Stephen Cuneo
Top notch service top notch technician what else can you ask for. I’ve highly recommended Kannan&Pricone to friends and family and they as well have not been disappointed. Kudos to their technician Michael promt , courteous and professional and just an overall pleasure to have working on your home.Service: Plumbing pipe repair
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June 2022 by Joe Williams
Downstairs neighbor said my shower was leaking. Called them at 215 to see if someone could come check the next day. They had someone there by 3 pm and he had fixed the problem by 345. Great work and reasonable price as well!Service: Shower repair
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April 2022 by victor antunes
The greatest plumbing service in MA and NH honest amazing work very respectful on time just amazing I have used other horrible plumbing services and nothing compared to kanban & Pricone I have a plumbing service for life thanks for the great work on my house
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February 2022 by Kathleen Chichester
Have used them a few times and have been pleased with the service.
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December 2021 by Dave S.
I've used Kannan & Pricone for several projects now (leaky water pipe, tub faucet repair, etc.) and I've been pleased with their work. They're comparable in prices to other plumbing companies. It's difficult getting plumbing companies to respond nowadays with the high demand (this post is during the COVID years), but Kannan & Pricone were quick to return my call. Michael from Kannan & Pricone has come to our house for the past few projects and he is affable, friendly, and does great work. I will continue to use Kannan & Pricone for my future projects.
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September 2021 by Nancy Nemiccola
Always great service and are there when you need them.
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February 2021 by Lori Cascio Morris
Kannan & Pricone plumbing are fantastic! Very professional and kind. Anyone looking for a plumber, look no further!!!! They are the BEST.
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February 2021 by Steve Caraccio
Excellent and fair