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October 2023 by Shelley Bergeron
I wish U could give 0 stars! Horrible experience! Worst mani and pedi I have gotten. So rough and rushed. Thought she was going to pull my toenails off. The gel pilish started coming off the morning after. 2 of my toes were bleeding. Used dirty old brushes on my feet!Services: Pedicure
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June 2023 by Aidria Torres
Called 40 minutes before our appts to rush us. That alone was enough for me to cancel, but I had an event. The females who did the pedicures were great. The male who did the acrylics did it way too thick. The base color he used for the french manicure on my hands was way too pink and didn't match the base color used by the females on my feet. After leaving I went to multiple salons to fix it and everyone was super busy. This salon was DEAD during the peak of prom season. I should've known better.
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May 2023 by Melissa Frechette
They did a fabulous job! I had a gel pedicure and my 9 year old niece did a mani and pedi with design. Super quick and they came out great. Highly recommend!Services: Pedicure
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May 2023 by Sharon Verge
Kind of expensive. I paid $ 40 for a regular fill. No extras. He made a mess of my nails. I had nail polish all over my fingers. He didn't put oil on my cuticles, and completely rushed. I'll never go back.. He cut me when filing my nails and it bled on the nail file, he then used the nail file on another client Instead of throwing it away. Totally unsanitary.
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May 2023 by Lisa M Farias
I love Ann she is so sweet and gentle. Great customer service.
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March 2023 by Rochelle Andrewchuk
Nail technician and pedicures Cho Ken or Ann all the best! Great service competitive pricing. You will be more than satisfied.
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November 2022 by Marleny Velez
I really love this place. There's only one person that does not seem to hear the customer's needs and her answer is, I know what I am doing, let me work. I just love the end result but..... we have to work on the attitude. I know we all have our days.... Listening is key...
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October 2022 by Kathleen A.
I saw MARIA... she was absolutely amazing!! I would highly recommend her I got the dip and she was able to extend it to make all of my nails stronger than all the same length and some pretty diamonds it's amazing I absolutely am in all of my nails go to Lady Vixen Nails Spa Maria I promise you won't be disappointed Kathleen Arias
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October 2022 by yomaira infante
This used to be one of my favorite nail salons until recently. I went for a refill with nail tech (Chau) I might be spelling it wrong. I made an appointment but was a few mins late which I notified the owner ahead of time he was ok with me going late. When I arrived the nail tech pointed out several times that I was late. She then rushed to do my nails. I asked for a design showed her pictures and she agreed. My nails looked like my kids took a marker and attempted to do a design. The design was messy, my nails and fingers had polish everywhere and she refused to clean then because she was in a rush to take another client that walked in after me. She continued to blame her inexperience on me being late. She was clearly getting upset so I let her finished and left. When I got home my husband saw my nails and pointed out the horrible job she done so I decided to go back but they were closing soon and asked me to go back the next day. 3 trips to the nail salon and I still didn't get the design I was charged for which was a simple French tip top and bottom. I will not go again for my own sanity.Services: Nail designs
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September 2022 by Ellen Beecy
Every staff mber does a great job. Clean, spacious
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August 2022 by Taryn D.
Wow, literally had the worst experience today and I will never come back. I usually go to Lady Vixen nails, but have gone here recently because it is much closer to my house. This is my 3rd time going here, the first two times were completely fine, but I did think the cleanliness needed some work. The pedicure chairs are so discolored and run down and the arm rests and massage remote look like they have months of gunk built up on them. Today I had a different nail tech than the last two times and although she was very nice, she was awful at doing nails. She asked me why I was getting such a neutral color and I explained that I was getting my nails done for my brothers wedding. I felt like she was racing through the entire pedicure and was extremely rough with the nail clippers and filers. She filed one of my toenails so close to the skin and continuously scraped it against my skin, I literally had to wince and say "ow" for her to stop, but she didn't even acknowledge it. The rest of the pedicure was uneventful. Then she took me to have a dip manicure and again was speeding through the entire manicure, when she started using the electric filer on the nails she continuously filed my cuticles and on several nails I yelped because it hurt so bad. Mind you this whole time I've kept my mouth shut because it is not in my nature to complain. When I got to the nail dryer, I looked down and there was dried up dip all over my skin and my cuticles were bleeding on two nails. I asked her if she can clean up the dip and also pointed out the bleeding cuticles. This is where she started getting irrationally angry at me and kept saying under her breath that all i needed to do was wash my hands and the dip would come off. I went over to the sink to wash my hands as she instructed and sure enough the dip did not come off, she had to scrub it off with nail polish remover. I really couldn't believe she was going to let me walk out with how much was all over my skin especially since she knew I was going to a wedding which she asked about a lot through the appointment. In hindsight I wish I took a picture because it was unbelievable how much she left all over the skin around my nails. She continued to mumble at me under her breath which really set me off because I had been nothing but nice to her. When I handed her a tip, she was like do you want this back if you hate your nails so much. I explained to her that of course I am going to tip her for her time and I wouldn't be as frustrated if she wasn't turning things around and getting mad at me for pointing out the blood and nail polish all over my hands. Again she was so mad, she tried to say my cuticles were bleeding because my nails are too short, which doesn't make sense because my cuticles are the opposite side of the nail? Honestly all I expected was for her to clean up my nails and that's it, I understand mistakes happen, but the fact that she was furious with me for bringing up my concerns is what my real problem is. The owner sat there at his desk and did not look up once, seriously poor poor customer service. I know not all the techs are bad there, they seem to have many loyal customers and I'm sure if you stick with a good tech you will have an okay experience, but back to Lady Vixen I go.
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August 2022 by Susan Bowser
I have been going to the owner Kenny for years. I have a gift card and went to someone different to use it up. I no longer want to go to this Salon since the owner has been rude and appears to care less about customer service or keeping a loyal customer. After talking to friends(who are also customers) who feel the same way, I was referred to go to Chau (who was very friendly but a horrible nail tech!) I was left with nail polish on my wrist, down the back of one finger and on the sides of two nails! AND she then charged me $2 more because my nails needed more work " whaaa??!! I was there just two weeks ago and the owner did my fill. What more work?! I had to rush out of their to meet a delivery at my house, otherwise I would have stayed longer so she could clean up HER "mess" I did take pics of all the polish on my hands which could clearly be seen by me and the Nail Tech. Also...just a little tip....if you are going to charge more(for what I feel was a bogus xtra charge) then a heads up b4 hand is always good customer service.When this gift card is done...soam I. Over 15 years at this place...you would think?! I'm done!!Word of mouth goes a very long way. I am surprised as a business that has not been learned yet....but it will be soonService: Acrylic nails
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August 2022 by I D
The lady that did my nails was very rude and rushed the whole time. She ended up cutting me three times and the cuts got infected. My nails were also uneven and messy. Worst nail salon ever!
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July 2022 by Arlene R.
Love love this place. I drive from San Dimas to La Habra for Kelly! Everyone there is great! They know how to do nails and to do them right!!! I'll never go anywhere else!
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June 2022 by Rebekah Bower
Worst manicure of my life. Lasted 3 days, the lady was rude and rushed it. My nails were uneven. Do not go here. I will never be backService: Pedicures