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January 2024 by luis caceres
Feel like I’ve been robbed! Went to use atm everything going fine I buy a couple items pay for it go back outside to use my card at the pump to get gas and the machine tells me hey we’re out of receipt paper do you wish to continue for some reason I hit no and just like that transaction was canceled I went to try it again and now it’s saying insufficient fund and I can’t get gas. I didn’t even pump no gas but they decided to take all the money out of my card not okay it’s not the first time this happens to me I think it’s a scheme they store is empty telling me that the owners are cheap af! I want my money back ! NOW
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January 2024 by Google user
Feel like I’ve been robbed! Went to use atm everything going fine I buy a couple items pay for it go back outside to use my card at the pump to get gas and the machine tells me hey we’re out of receipt paper do you wish to continue for some reason I hit no and just like that transaction was canceled I went to try it again and now it’s saying insufficient fund and I can’t get gas. I didn’t even pump no gas but they decided to take all the money out of my card not okay it’s not the first time this happens to me I think it’s a scheme they store is empty telling me that the owners are cheap af! I want my money back ! NOW
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September 2023 by Mariya Doncheva - Real Estate Agent
No bathroom, the store is well stocked.
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September 2023 by Brianne C.
9/6/2023 UPDATE:Seven 11 stole $100 from me and has YET to return it. I'll be leaving reviews EVERYWHERE!!!!DO BETTER as a business this is shady as heck!There should be an option for a negative set of stars! This experience has been the worst experience I've ever had with a franchise. This location ripped me off $100.00 and expects me to drive back to MA to get my money put back on my debit card, for THEIR wrong doing. They claim it was an "honest mistake" yet give me the run around saying "they have to figure out how to refund me". It's simple, put my money back on my debit card that was swiped! I'd say some training in how to finalize transactions would be a good start as well.I was traveling through and stopped for 3 20oz bottles of soda and a bag of chips, and was charged $111.98. This is absolutely outrageous, and to get a call back from someone with authority is apparently unheard of.I highly recommend that if you are not from MA you DO NOT visit this location.This whole situation is very suspicious.
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July 2023 by Heather H.
Do not stop here. Does not let customers use their bathroom even when filling up with gas.
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June 2019 by Annie L.
I live few minutes from this gas station, therefore I go here all the time to pump gas. Also convenient because of its location right off I-495. Never had any issues. Well until today. I went in to pump gas, however my credit card just wouldn't slide in the cc slot like usual, not sure why. So I went inside the store to pay with same said credit card. The cashier guy must've misheard my pump #, because after being paid and got back out to pump, still nothing. Checking the receipt, yup he got the wrong pump #. I went back inside and asked the same cashier guy to fix it to the right pump. What bothered me the most hence writing this review was the fact that he spent the next 5 minutes trying to argue with me that I said the wrong pump #. I get it. It's busy in there. If he misheard, I don't blame him. I had a long day at work and just wanted to pump gas and go home, but no, this genius couldn't just fix a minor issue so we could go on with our day. No, he stood there and argued with me. So unnecessary and poor customer service! There are tons of gas stations in Methuen. I'll just go to another one few mins away from now on.
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April 2019 by Will V.
location location location very convienent right off 495 great customer service very friendly staff at all hours of the day. they are very helpful been here a bunch of times during snow storms/blizzards etc recently 1 of my visits the power went out as i was getting ready to pump they were on it right away let the customers know what was going on and eta was on point. had us back up and runnning in under 10 min
