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January 2024 by Trisha Lough
Don’t bother making an appointment because they don’t honor them and squeeze walk ins in over those with appointments. Got a sitter for my son so I could treat my daughter to getting her nails done and we waited 20 minutes after our appointment and they still didn’t have anyone to help us. Biggest waste of time, definitely won’t be going back.
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January 2024 by Celines Ramos
I stopped coming here after the new ownership due their quality of service going from excellent to poor. My nail technician moved to Florida and thought its been a while since and after reading mostly positive reviews; I figured I’ll give them another try. I arrived to my appointment 15 minutes early, checked in, picked my color, waited approximately 30 minutes. The owner has me seat at a pedi chair, 15 minutes later someone comes to remove the gel of my toes, dip of my fingers nails, approximately another 15 minutes later nail tech Kelly comes. She rushes my pedi, cutting me and hurting me twice.. mind you I don’t have ingrown nails nor calluses. Now for the dip, she filled every single nail crooked and shape was off. I remember Kelly from over 6 years ago when I use to go there, she’s an experienced nail technician should know better to focus on the client in front of her.. instead of constantly looking around her for the next client coming in. I understand that they have clients back to back and don’t mind waiting even when having an appointment if I’m going to get quality service. Their prices are higher than other nail spas in the area and feel service should much their prices!Google reviews aren’t always what they seem!
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October 2023 by Mariah G
I highly recommend 5 Elements. Lan does an amazing job with my nails and toes. The staff is friendly and they all do a great job! I also appreciate how the place is always kept clean and organized.Services: Pedicure
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October 2023 by hecate Cauldron
5 elements skin and nail spa is my NEW place to go to from now on, I had an appointment and got there a bit early, but they kindly had me check in, picked a nail color and had me seated to wait, and were very professional, the atmosphere was zen, and the place looks amazing, also they updated me on how long it would be till I got called next to get my nails done, and the nail tech was kind, and love how she worked. Definitely recommend going there!!!
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October 2023 by Denee Makarowski
Telyssa was wonderful! She did not rush and did a thorough job. I would highly recommend her. I will be returning for sure!Service: Pedicure
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August 2023 by Lari P
I’ve been going to this salon for about 8 years now. I loved the previous ownership way better. They were very attentive compared to the new ownership that took over a few years ago. I called and ask to remove my dip and they told me to walk in and it would be $5. I walked in and began to soak my nails. 30 mins has past and no one has came up to me. I went to the front desk to ask for someone and and she said she will send someone over. I waited a whole hour and complained to the owner. She said it was just a removal and they didn’t have to go up to me. So basically she wanted me to get up and leave. My nails were all chipped and white from the acetone, I wasn’t going to leave like that. After, I went to pay and the owner charged me $10. I questioned it because they told me $5 and she said because I wanted them cut….. ridiculous! I only still come to this salon because of Kelly, if not I would go somewhere else. Not just because of this situation but because of everything that has changed after the new ownership that took over.Service: Dip powder
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August 2023 by Kathleen Collins
Luna was very particular about making sure my nails & cuticles were neat and smooth before applying color. The end result is great! Here’s hoping the gel lasts.Services: Nail art
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July 2023 by Sayeeda Rahman
I had my pedicure and manicure done for the first time.They put two different colors in my toenails and finger nails.Also they didn’t do a good job cleaning around my finger nails so it looks horrible. I could have done better at home. Very disappointing.I complained but they refused to anything to make the color match or clean up the cuticle betterI wouldn’t recommend anyone unless you want to waste your money.
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June 2023 by yomaira infante
First time at 5 Elements Skin & Nails Spa, Kelly did an acrylic refill and a pedicure she was very attentive to what I wanted. She took her time to find the right colors and didn't seemed rush even though it was the end of the day. Overall great experience.Services: Acrylic nails
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June 2023 by Denisse Leyba
Great service and the nails are beautiful. The only thing I don’t like is for every little thing, you pay extra.. Nail shape, added nail tip, removing nail polish, etc!
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May 2023 by Erica Bouffard
This was my first experience with 5 elements. I had a dip manicure. They have a lot of color choices. Nina was amazing! 5 elements was clean, I was not rushed and my nails are perfect!
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May 2023 by Aimee Lozowski
This is the only place I trust to do my nails right! Kevin is amazing! I get my nails dipped and never need to put my hands in the uv light to dry! They do it right every time! Thank you for being awesome
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May 2023 by Rebekah Sutton
Telyssa did a great job with my pedicure. She made my experience enjoyable and was very friendly. I like someone who interacts with me and doesn't make you feel like they are just doing a job. I will go back again and ask for her.Service: Pedicure
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March 2023 by Deanna Suzor
Kevin did an amazing job with my wedding nails! He was so detailed and made them look exactly how I wanted. The salon is clean and welcoming with friendly staff. Highly recommend going to this salon!
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March 2023 by Mary Peabody
This is by far the best nail salon I have ever been to. I always request Terry who is absolutely amazing !! My nails come out perfect and exactly what I ask for every time. Kay and Kevin, the owners, are always so accommodating and kind. They are clean, fast and give such a great experience every time. I recommend 5 Elements to everyone I know and wouldn’t go anywhere else!!Service: Dip powder
