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September 2023 by nvn n
I see this store has their own rules, I went to this store for a pick up, and tried returning the substituted item but store employees were asking for a order receipt with barcode which I didn’t received in email, I also provided the order number which was not accepted. I see in the returns section its clearly mentioned that “original receipt or Order number” should be provided for online bought returns.
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May 2023 by kathleen melvin
I like this pharmacy very much. The prices are competitive and all staff are polite and nice.
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April 2023 by Anthony Sandano
I went to get cough medicine and as I picked it up about to go pay a man came out the corner and started screaming “don’t touch it if you’re not buying it” i was so confused as he started screaming and breathing right on my ear, I felt harassed and attacked as the moisture from his breath started making my ear holes sweat. Very bad customer service will never come back. I felt like he was going to bite my ear
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April 2023 by Barbara Paquette
I walked into this Walgreens to pick up my photo order and was greeted by ✨John✨ who started screaming at me for wearing sandals without socks. He started screaming at me and saying “you can’t walk in my store with your grippers out and not letting me have a taste, GET OUT!” I thought he was autistic but then soon found out he was the manager I was so shocked and scared for my life. I felt threatened and thought he was going to lick my feet. Very weird guy I had to leave quick.
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April 2023 by Jandro Davies
Horrible and i mean HORRIBLE customer service. I never experienced anything worse than this. The manager by the name John started screaming at me and saying that I shouldn’t be walking around with zest, I was so confused to what he meant and I couldn’t understand most of what he was saying because of his autistic remarks towards me. It topped everything off when he started barking and saying “you’ll soon feel it in your stomach walking around witb all that zest boy” I ran out quicker than I’ve ever blinked it was wild
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April 2023 by Chef Boyardee
I went into this establishment Friday evening and was greeted very rudely buy one of the employees. All I wanted to do was pick up a fresh can of my beef ravioli's so I can sit in the the parking lot watching the cars go by and cry to myself and my famous ravioli recipe. But instead the man which I later found out was named ?Jöhñ? which had very silly looking eyes and smelt like pastrami. He started caressing my hair in whispering to me that I need to tell him my beefaroni recipe or else. I know what daddy John is capable of so I gave him the recipe. Very unprofessional! I will be taking me and my beef raviolis to CVS instead.
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April 2023 by David Lee Mazuki
I came into the store to get some ketchup and wet cheese and right before I was about to pay I was looking at the iPhone chargers they have by the register one of the employees was like “Hurry up” I was so shocked I walked up and was like “you can’t talk to customers like that” and he said “watch me HURRY UP” so I was like “I’m reporting you to corporate and leaving a review what’s your name” and he goes “It’s John fboy and we got Andy Romero to leave good reviews so your negative review won’t matter
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March 2023 by Louis S.
I came into the store to get some ketchup and wet cheese and right before I was about to pay I was looking at the iPhone chargers they have by the register one of the employees was like "Hurry up" I was so shocked I walked up and was like "you can't talk to customers like that" and he said "watch me HURRY UP" so I was like "I'm reporting you to corporate and leaving a review what's your name" and he goes "It's John fboy and we got Andy Romero to leave good reviews so your negative review won't matter
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December 2022 by Kimberly Ackerman
I had my medication filled on the 9th of Jan. The pharmacist said I picked up two days later therefore I'm not allowed to puck u til Feb three days later. Even tho insurance will fill today Walgreens won't give to me til Fri. Are they the ne version of the FDA. I will never gothere again. They r not only holding back my heart meds but r rude and rotten pple. Toni should go a job in a kennel.
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December 2022 by Mary Ann O'Keefe
What ever happened to good customer service? Went to pharmacy to receive a COVID booster vaccine which I had scheduled on-line. There was a glitch in scheduling so they stated they could not give me booster vaccine and could not fit me in. After speaking with the cashier, the pharmacist came over and was extremely ARROGANT and CONDESCENDING.Such POOR customer service and LACK of professionalism .Customers beware!
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December 2022 by Manny DaSilva
Worst place i have triedNever like the rudness of all enployres there, they must be really under paid, unhappy, and miserable beings, the way they tread customers is outrage.Went there to buy motrin for my 6 months baby.Employee scream that was close em 2 minutes, I clearly said only need motrin for my baby, He stupidly ignored and than after 1 minute, used PA to anounce that was closed.Worst treatment ever.Wont recommend it where ever I go in this city.CVS malden is Way more professional and Polite.
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September 2022 by Gianna L.
if you need to place a photo order at walgreens i totally don't recommend picking this location you will be waiting so long & won't get noticed. lady that was at check out was disrespectful just had a lot of smartass comments. very unprofessional. i do NOT prefer going to this walgreens even if my life was on the line.
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August 2022 by Caroline
The black elderly cashier is rudest at this store. Doesn't like to be greeted. I simply said "hallo, good morning" and this guy treated me like I insulted him. If he doesn't want to be greeted by customers, let him put up a sign and we won't bother him. By mentioning his race I'm only trying to describe him, I'm black too. Never seen a customer care agent that is so rude like this guy. If he thinks he's that old & special, let him retire peacefully. His attitude is not meant for that job.
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August 2022 by L Lavoie
Had a prescription called in there. 3 hours later it still wasn't ready. Waited until the following morning, still not in the system. Called the Dr's office, changed it to CVS and within 45 mins I had it. This store is the all around worst. The staff is rude, the automated phone system is ridiculous. Go 100 yards, directly across the street, to CVS and your frustration will be relieved. Wish I could give less than one star.
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August 2022 by Cat And LDot C.
Walgreens Pharmacy on Main Street Street Melrose can be so much better than it is. To start off it has some good qualities as the actual Pharmacy is open late at night. The employees their treat you with respect and are very respectful. But the actual store is not the greatest as they have new technology that shows you what you get when you open the door of the refrigerator. But most of what was advertised did not show up when you looked inside of the refrigerator. Most of the store was cluttered with large objects and the people shopping there were not the nicest.
