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February 2024 by Phil Goveia
Today I went to the Melrose office and the young man at the counter was so kind and helpful thank you Xavier Knudsen.
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January 2024 by Kimberly Ruby
Why is the post office closed at 8:00AM on a Thursday morning
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November 2023 by Anonymous
Small cute office with only one clerk. The line grows really quickly, bear in mind that sometimes they leave for lunch and lock the door. That's around 12-1:30 pm. The clerk was not friendly to me at all in fact he was rude when I ordered a service. He acted like he didn't want me to buy the service and was only friendly to the people he knew. But that was my experience. Otherwise it's not too bad of a post office. Most people in this town are friendly. Also I think 5 bucks for a sig return is ridiculous!Updated: So I visited this PO again and the same man behind the counter was horrible. He is completely unhinged. I asked to add insurance to a package he started to scream at me, threw my box at me, and said I was being entitled. Emm, how am I entitled to ask for a service they provide? This is the worst experience and I would not recommend this place due to this guys behavior. Melrose is a great town but this guy has issues.
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November 2023 by Ty Phan
Worse USPS office. Always open late. What is going with this place?Need more staff? Hire someone to help.please. Don't come at 7:30am as they hardly make it.
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October 2023 by Tashie Duke
I am not typically someone that likes to write bad reviews but the service was awful today from the lady who serve me. I understand that this is USPS and I am not expecting more than economy-style service. However, when I asked some questions about shipping the lady could not have been more rude. I understood she needed more information from me but you would think by the way she answered that I had asked her to donate a kidney instead of asking her simple questions about shipping. I wish I had read the reviews first before visiting this location. I would honestly go to any other USPS location in New England just to avoid this one.
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August 2023 by Samantha Marcotte
Small cute office with only one clerk. The line grows really quickly, bear in mind that sometimes they leave for lunch and lock the door. That's around 12-1:30 pm. The clerk was not friendly to me at all in fact he was rude when I ordered a service. He acted like he didn't want me to buy the service and was only friendly to the people he knew. But that was my experience. Otherwise it's not too bad of a post office. Most people in this town are friendly. Also I think 5 bucks for a sig return is ridiculous!
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August 2023 by John Steeve Cezile
I don’t even spend 2 minutes and I was all set. Very good experience.
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June 2023 by Cevdet Celik
The way the old man looked at people's faces, he seemed disgusted with everyone. Also he doesn't like to treat people kindly or helpful.
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May 2023 by Brittany Schwager
Got here at 8:50 AM today, building closed. Witnessed multiple people try to get in. Called the phone number listed and it is supposed to open at 7:30AM. Someone dropped the ball. Totally inconvenient.
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March 2023 by Jessica Sherman
I would give zero stars if I could. We showed up at 9.15am, but they're closed although opening hours are 7.30am.We tried calling and nothing. Someone was inside the building as well.There's 5 people waiting outside the door.Even a truck postal driver told us this happens a lot at this location. Unfortunately, we cannot drop off anywhere else, as we have an appointment for today and already paid for it.
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January 2023 by Ian Conley
Abysmal. The post office that time forgot.Completely understaffed and a useless facility. Never more than one staff member manning the desk, and they'll push people out if they have a lunch break. Baffling.Use only if you absolutely have no choice.
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December 2022 by Alan Martin
I'm all in favor of the post office. It has a lot of critics on the right who hate it because people there make a decent wage. But at this place they let the outdoor mail boxes get so full that you can't stuff another letter in. Is it really so hard to empty them? It seems like they want to give ammunition to post office critics.
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December 2022 by Peter F
3 stars average as of this writing is way too generous for the service [not] provided heregot there at ~1:30 pm just to see a sign on the door "closed for launch until 3:15". several people I met at the door mentioned this is typical.got there the second time at ~4:30 pm. about 20 customers in the queue. people coming in past 4:40pm were turned back. got to the front around 4:50pm and it was too late for the clerk to be bothered with an international parcel. "here's the customs form, fill it out and come back tomorrow"I have no terms of comparison with service this bad. definitely #1 at the bottom of the pile. it would be more honest for USPS to close this.
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December 2022 by Alice Geus
Nice, small, and cozy post office that needs to hire more staff. and also GIVE THEM A GOOD PAY RAISE!
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November 2022 by Bruce Aleo
Friendly hardworking Staff that go over and beyond to help each and every customer! This post office is one of the busiest around and usually always has a line going out the door, especially around the holidays. The entire staff work well together and keep the line moving promptly and efficiently.I always have a great experience coming here! :)
