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September 2024 by Peter Finklestein
So here it is Wednesday morning 8/28/24 at 7:48 and post office which supposedly opens at 7:30 am is still locked and closed! It’s funny how two people( total left wingers guaranteed) who were standing outside with packages left in a huff! But this is the standard mediocrity and unaccountability that you get when you keep voting for morons! Ye reap what ye sow!
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August 2024 by Logan
⭐️⭐️⭐️⭐️⭐️
TLDR: be nice to USPS employees and they’ll always be nice to you. Be patient and treat people with respect and you’ll never encounter an attitude from the staff.
Living in Melrose, this is the post office I most frequent and have never had an issue with any staff or packages I’ve shipped from this Post Office. While people complain of the long lines you may experience if you stop in midday, this is typical of all post offices.
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July 2024 by Gurjit Singh
Horrendous service from this guy named Rob. My wife went to ship a package along with my 2 year old. The package needed some tape to be put around. Rob asked my wife to go out of the line and buy $4 tape just needed to close the package. On a different day, this time my wife again went to drop a package and was in the line Rob was serving, as soon as my wife reaches to the front of line he closed the counter and asked her to move to next counter. My wife felt his behavior to be targeted towards her due her color and sex and don't want to visit this location again.
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April 2024 by Ricky Dalba
Always open late , and the system most of the time doesn't work properly
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February 2024 by Phil Goveia
Today I went to the Melrose office and the young man at the counter was so kind and helpful thank you Xavier Knudsen.
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January 2024 by Kimberly Ruby
Why is the post office closed at 8:00AM on a Thursday morning
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November 2023 by Anonymous
Small cute office with only one clerk. The line grows really quickly, bear in mind that sometimes they leave for lunch and lock the door. That's around 12-1:30 pm. The clerk was not friendly to me at all in fact he was rude when I ordered a service. He acted like he didn't want me to buy the service and was only friendly to the people he knew. But that was my experience. Otherwise it's not too bad of a post office. Most people in this town are friendly. Also I think 5 bucks for a sig return is ridiculous!Updated: So I visited this PO again and the same man behind the counter was horrible. He is completely unhinged. I asked to add insurance to a package he started to scream at me, threw my box at me, and said I was being entitled. Emm, how am I entitled to ask for a service they provide? This is the worst experience and I would not recommend this place due to this guys behavior. Melrose is a great town but this guy has issues.
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November 2023 by Ty Phan
Worse USPS office. Always open late. What is going with this place?Need more staff? Hire someone to help.please. Don't come at 7:30am as they hardly make it.
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October 2023 by Tashie Duke
I am not typically someone that likes to write bad reviews but the service was awful today from the lady who serve me. I understand that this is USPS and I am not expecting more than economy-style service. However, when I asked some questions about shipping the lady could not have been more rude. I understood she needed more information from me but you would think by the way she answered that I had asked her to donate a kidney instead of asking her simple questions about shipping. I wish I had read the reviews first before visiting this location. I would honestly go to any other USPS location in New England just to avoid this one.
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September 2023 by Andrew Nagelin
Was there to check the po box and was in and out in a minute.
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August 2023 by Samantha Marcotte
Small cute office with only one clerk. The line grows really quickly, bear in mind that sometimes they leave for lunch and lock the door. That's around 12-1:30 pm. The clerk was not friendly to me at all in fact he was rude when I ordered a service. He acted like he didn't want me to buy the service and was only friendly to the people he knew. But that was my experience. Otherwise it's not too bad of a post office. Most people in this town are friendly. Also I think 5 bucks for a sig return is ridiculous!
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August 2023 by John Steeve Cezile
I don’t even spend 2 minutes and I was all set. Very good experience.
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June 2023 by Cevdet Celik
The way the old man looked at people's faces, he seemed disgusted with everyone. Also he doesn't like to treat people kindly or helpful.
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May 2023 by Brittany Schwager
Got here at 8:50 AM today, building closed. Witnessed multiple people try to get in. Called the phone number listed and it is supposed to open at 7:30AM. Someone dropped the ball. Totally inconvenient.
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March 2023 by Jessica Sherman
I would give zero stars if I could. We showed up at 9.15am, but they're closed although opening hours are 7.30am.We tried calling and nothing. Someone was inside the building as well.There's 5 people waiting outside the door.Even a truck postal driver told us this happens a lot at this location. Unfortunately, we cannot drop off anywhere else, as we have an appointment for today and already paid for it.
