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February 2024 by Matthew Bagnall
Excellent service. My quote from Stephen’s was half that of another local shop. They had the work done fast and even buffed out scratches in my paint. My car was cleaned inside and out when I picked it up. Highly recommend.
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February 2024 by t xj
I had an unpleasant experience there. The decorative part they fixed is not in its original position; it can even move. Moreover, after parking there for more than two weeks, the engine light turned on. They claimed it was a battery issue and suggested a more expensive replacement at their facility. However, the light came back on just the second day after the replacement.
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January 2024 by Ma C
The process was quick and efficient and best of all my car looks brand new thanks to their staff. I will definitely use them again if I need auto body work.
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December 2023 by John Wojtusik
Bought a new GMC Jimmy took it back 4 times with the same problem told service what was wrong with the truck kept saying can't be guess what if they listen it would have been fixed the first time
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November 2023 by Jessie Caruso
I'm convinced this is the last great body shop in MA. Shops used to care if their work was well done but not anymore. Except for Stephen's. Maybe 10+ years ago, when I needed a new body shop, I ended up trying this shop and they're phenomenal. Been coming to them ever since. They just recently repaired a hit on my '23 Audi Q8, which I was worried about given the vehicle, but they did their usual amazing work. It looks beautiful. I can almost always find signs that body work was done, but not when they do the work. If ever an issue arises, they take care of it quickly and easily. Can't say enough good things about them and their staff. They don't disappoint.I should clarify that I wasn't worried about their work... I was worried because I'm an over-protective baby when it comes to this truck lol.
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September 2023 by James Morrison
Stopped by here to get an evaluation on the damage done to the clear coat and paint on my hood, only expecting to get information and assuming there'd be a wait on when I could get my car in to be worked on, but everything went so smoothly that I dropped my car and the key off in the overnight slot two days later; and then two days after that, my car was done and ready to be picked up. The guy who did the appraisal was right on as to how long it would take and cost (right down to the exact dollar amount). The front desk staff were very friendly and helpful. I also really liked the text updates and the links to the website to see where my car was in the process. The price was fair — honestly, it was less than I was expecting — and the results spoke for themselves: my car looked like it'd just come from the dealership, not a body shop. They even vacuumed my floor mats, which I was pleasantly surprised about. Definitely not necessarily, but a thoughtful touch. Would recommend this place to anyone looking for great body work, professional staff and fair prices. Hopefully I won't need any more work done to the car, as it's still very new, but if I do I know where I'm going
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September 2023 by larry gamst
I can't say enough positive things about my experience at Stephen's Auto Body. They had a rental waiting for me, they made my truck look brand new, they matched the existing lettering and had the work done within the promised timeline. The staff is courtesy and professional. I highly recommend!!Services: Painting
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April 2023 by Melissa Thomas
I go to Stephen’s auto body everytime I need something done with my car. I have been a few times over the years and my car is always ready before the estimated pick up date! Staff and owner is friendly and keeps you updated throughout the process. My car was buffed and painted as well as a broken light replaced. My bumper looks brand new! ThanksService: Painting
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March 2023 by Joseph P
Shop needs to pay attention to details. The car shouldn't have to visit shop three times for the same small issue and then go to another shop for corrections. The insurance company was very understanding and agreed to fix all Stephens' work. Stop charging 4 percent fee for using a debit or credit card. Get your own card reader and hide the fees in your high rates. When I purchased my auto insurance, i paid extra for a $300 deductible. When i went to pick up my car, you tried to charge me $312 for a deductible on a policy that said $300. Customers hate scam fees, and they never forget. I strongly recommend finding another shop.
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March 2023 by Erich Bouthillette
Staff is friendly, easy to work with. They keep you up to date on progress of the repair. Amazing work !!! My truck looks better than new. Its convenient that they have a Enterprise Rental agent onsite to handle the rental as well. Highly recommend!!
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March 2023 by Joseph P.
Shop needs to pay attention to details. The car shouldn't have to visit shop three times for the same small issue and then go to another shop for corrections. The insurance company was very understanding and agreed to fix all Stephens' work. Stop charging 4 percent fee for using a debit or credit card. Get your own card reader and hide the fees in your high rates. When I purchased my auto insurance, i paid extra for a $300 deductible. When i went to pick up my car, you tried to charge me $312 for a deductible on a policy that said $300. Customers hate scam fees, and they never forget. I strongly recommend finding another shop.
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February 2023 by Deven Swim
Stephen's Auto Body is the best auto repair shop I have ever used. The shop is very well run, and the staff is exceptional at communicating with their customers. They did an outstanding job repairing my car, and the price was very reasonable. I highly recommend this auto body shop to anyone in need of quality auto repair services. Their attention to detail and commitment to customer satisfaction is truly impressive. If you want your car to be repaired to the highest standards, then Stephen's Auto Body is the place to go.Service: Body & Trim
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February 2023 by Belinda Dennis
The service is outstanding. I brought my 8 year old Subaru in last week for a bumper replacement and it now looks like a new car! They even washed it, which I did not expect. The staff is great, from Kaylan and Shawn and Scott to the mechanics who did such a fabulous job. They had an Enterprise rental for me when I dropped off my car - it was so easy! I received text updates during the repair process and my car was ready when they said it would be. This was an excellent experience and I highly recommend Stephen's Auto Body.
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January 2023 by Iseti Reis
The job was done very quickly and well. I received updates how the service was going. People are friendly. I recommend using Stephen’s Auto Body.
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November 2022 by J Stuart
Painted twice and it’s still not right. When I first picked it up there was overspray and drips. From 5’ away it looked ok but once close it was awful. I feel bad for the other customers who think they got a quality job yet they really got ripped off. Consumer BEWARE!!!!!!Service: Painting
