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February 2024 by Owen Carrigan
I have to say that your policy requirements on having to have an ID to purchase cigarettes is a joke. I don't have an ID right now but am a couple weeks before my 53rd birthday. There is no question that I am old enough to buy them and to be denied is an insult and will never use your store again
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December 2023 by Mikayla Goodwin
Not sure if this is happening to anyone else but I’ve come twice now and all the pumps have either been out of service or turned off with a note on the door saying they’ll be back in 5 minutes. They never come back in 5 minutes. I was shocked the first time this happened but then a second time, I realized there was clearly something wrong and I need to stop pulling in there. People are always waiting at the door to find out why none of their pumps ever work but nobody is ever there.
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October 2023 by Susan Denley
VERY, VERY, VERY RUDE WOMAN WORKING THERE!!! Won’t ever go back
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December 2022 by M B.
THESE PEOPLE ARE NOT NICE. THEY GO THROUGH HELP LIKE WATER. TODAY ,THE NEW MANAGER MARIE , CAME OUT AND NEARLY ACCOSTED ME. MOST OF ALL THE PUMPS WERE OUT OF SERVICE.... GO SOMEWHERE ELSE..
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November 2022 by connor shine
Literally never open after 11pm. Place is a joke.
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October 2022 by Marie Clare
Normally don’t have a problem but on 10/21/22 at 139 am my husband and other customers waited outside e for over a half hour the clerk refused to let them in. Said that they were closed for the moment. I called at 4 minutes or 2 am, and he tries to say that they were closed at the moment and close at 130 for processing to try back later. I explained it’s almost 2 am. He seems surprised, but still no help. Asked for his name, yet refused to give it. Poor customer service. He was just sitting inside, refusing to work. Please she’ll do better, you lost our business.
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October 2022 by Mark Burns
THESE PEOPLE ARE NOT NICE. THEY GO THROUGH HELP LIKE WATER. TODAY ,THE NEW MANAGER MARIE , CAME OUT AND NEARLY ACCOSTED ME. MOST OF ALL THE PUMPS WERE OUT OF SERVICE.... GO SOMEWHERE ELSE..
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October 2022 by Mark B.
THESE PEOPLE ARE NOT NICE. THEY GO THROUGH HELP LIKE WATER. TODAY ,THE NEW MANAGER MARIE , CAME OUT AND NEARLY ACCOSTED ME. MOST OF ALL THE PUMPS WERE OUT OF SERVICE.... GO SOMEWHERE ELSE..
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September 2022 by Daniel Gelahun
Friendly staff, clean store, and well-kept restroom.
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September 2019 by Jusny Mackenson Louis-Jean
They are opened at 3:50 AM 🙌 Very helpful
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July 2019 by Rachel Lavoie
People have to use the bathroom and they have to lock the door so they can go to void themselves. Because usually at that time of night of 9 p.m. there is only one person working. I'm thinking maybe that the kind of folks in Melrose could maybe realize that the cashier is not a robot and must if you's a bathroom
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May 2019 by Zach Veaner
9pm on a Friday and 7 cars are waiting because no one is in the shop or answering phone
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January 2018 by Alexandra C.
Melrose Shell is expensive and the owner is an idiot; he parks his car about 3 feet after a pump so if you drive anything larger than a Prius, you'll be stuck. We drove his Ford Expedition over to fill and we had to do the most ridiculous maneuver to get to a pump that wasn't blocked by the employee's hooptie. Seriously? There are so many places to put your crap car. Why block a pump? We won't be back.
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December 2016 by A F
Very kind staff made an overall miserable day a lot brighter. Will always stop by to say hi and support this location.