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November 2023 by Ann Marie DaRocha
Last Saturday I my very first updo and make up done by Giovanna for my son's wedding.Giovanna does my haircuts and color also. She is so sweet always has a smile .
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October 2023 by Stefanie S
I have been coming to this salon for over a year. I have always enjoyed working with Kelly in the past, she's awesome! Yesterday I had an opening in my schedule, and they were able to get me right in! Kelly was not available, so they offered Lorrie as a stylist. I ended up getting a totally different style from the style I've had FOREVER, so it was a little bit scary. Lorrie was incredible! I absolutely love my hair, the cut came out so beautifully, and she was a lot of fun to chat with for the duration. This place cannot be beat, I always feel like family in there, and I leave feeling stunning! Thanks Nicolo, Kelly and Lorrie, for being awesome!Services: Haircut
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October 2023 by cristina ferrara
I can't say how much I love my hair stylist Katelyn Herrera. She gave me exactly what I asked for without hesitation. Best customer service I've ever received in a hair salon, from the wine to the kindness lol, I highly recommend the salon if you like a nice, professional, friendly vibe... and wine!!! but seriously the best experience by far. Thank you so much Katelyn
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October 2023 by Sarah Hosny
I’ve gone back and forth with writing this for a few days because the salon has been very apologetic and accommodating, which I do greatly appreciate. However, after talking with a few other salons and confirming my hair was in fact bleach burned, I felt it was important to still speak about my experience. I rarely ever get my hair done. The last time was almost 7 months ago. I got some highlights done abroad on my hair that was completely grown out and virgin at the time. Loved them when they were done, but 6 months later, they were very grown out and after so many washes some were looking too brassy. I had two events coming up so I figured I would get them refreshed and get my hair trimmed. Being new to the area, I did my research of salons and after reading over 100 five-star reviews, I felt confident in Nicolo. During my appointment, I discussed everything with the stylist and showed photos of my hair when it was done previously. She seemed confident in her ability to achieve the same look. I booked for a full highlight and trim but after our consultation, she suggested a partial highlight, glaze, deep conditioning and trim. I agreed, and the process began. She applied foils all throughout my hair and then I sat under the heat lamp for about 25 minutes— I definitely think this is the cause of the “chemical haircut” I received. She then proceeded to do some stuff in the shampoo bowl, and began blow drying it with my back turned, and then recruited another stylist for help finishing. She asked me again about the cut and I said I just wanted a trim & wanted to start growing out my layers so didn’t want any additional layering. She cut it really quickly, I mean so quick I didn’t even see it happen. When the big reveal happened, I was shocked at how short and gray my hair looked. The stylist said it was because of a purple mousse she added post wash that gave it an ashy tint, and offered to do another glaze in a few days, but warned that it might make it look orange. She suggested waiting until the first wash to see what happened with the color. When I left the salon, my hair looked and felt terrible. It was barely blown out, so incredibly dry and uneven in color and cut. (First photo below is immediately after leaving salon) I decided to wash it a day later and stringy pieces of hair were falling out and it became greatly apparent that my hair was severely bleach damaged. When I finally got a look at the back of my hair, I saw all of the fried off white ends where the bleach was left to process too long and under heat (2nd, 3rd, and 4th photos below) The color and placement is also just completely off from what I showed, and resembles someone in the process of going blonde, rather than the subtle lowlight tones I showed her. The most appalling aspect though is definitely the clear as day bleach burned hair. When I spoke with the owner, he told me the stylist said my hair was already damaged when I came in. I use heat pretty regularly so my hair was definitely a little heat damaged, but it hadn’t been color treated or trimmed or anything at all in almost 7 months, so there’s no way it was damaged enough for a simple highlight service to cause such result. Also, considering the stylist is supposed to be a hair expert/salon professional, I feel that if she thought my hair was too damaged to proceed with what I wanted, she should’ve advised me against it, rather than just burning my hair off and rushing me out the door, which is essentially what it felt like as I was her last appointment of the day. Needless to say, extremely disappointed. The salon did provide me with a full refund, and offered a complimentary deep conditioning treatment, however I can’t foresee myself returning. Fifth photo is a reference photo I showed the stylist, and the last photo is my hair after having it fixed at another salon.
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October 2023 by Jess Jollymore
Nicolo is an amazing salon! I have seen a couple different ladies here, but mainly go to Jill, and they have all made me feel fabulous leaving the salon. Jill always exceeds my expectations with my cuts and colors. I am into the fantasy colors and my hair always comes out 20x better than I could have imagined! The atmosphere is relaxing, they offer drinks and snacks while you are there and are extremely accommodating! If you are looking for a new salon I highly suggest contacting Nicolo!
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October 2023 by Caterina Russo
I moved to Melrose over 5 years ago and I hadn’t found my new “salon home” until I started going to Nicolo Salon.Marissa Staffiere and Katelyn Herrera are absolutely incredible! A few days before my wedding I needed to get my hair colored, and Katelyn did everything and more to make sure my hair was going to look stunning the day of. I can’t thank the entire Nicolo family enough for always being so welcoming and wonderful.Services: Blowouts
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October 2023 by Isabella C
Amazing place! Katelyn made me feel comfortable and beautiful. My hair is dry, frizzy and challenging and she made it smooth and my cut is fantastic. Also, the front desk was super welcoming when I arrived. Great spot!Services: Blowouts
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September 2023 by Brenda Merken
I have been going to Nicolo Salon for a few years. The space is open and modern with lots of natural light from the windows. Everyone in the salon is welcoming. Someone always offers coffee or cappuccino and fresh baked cookies. Jill has been my stylist from my first appointment. She is a color expert and made adjustments to my color and style that really made a difference. She provides me with tips to help me style my hair on my own especially when we've made changes. I always come away looking my best and feeling better because of her kind and caring service.
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August 2023 by Kyla Yuza
I had a really nice experience with my first hair appointment at Nicolo. I was quickly checked in and brought coffee (I liked that it was served in a mug rather than a paper cup). The salon was clean, cute, and cozy. I requested a quiet service and my stylist - Tatiana - was very accommodating. She worked gently and attentively, and did a great job of making my hair feel and look healthy.Service: Haircut
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August 2023 by hannah anastasi
Had such a great experience at Nicolo Salon with Katelyn! I was a little skeptical trying anew stylist since I was cutting a lot off my hair and dying it, but she exceeded my expectations! Ive never loved my hair more and will 100% be booking with her again!
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August 2023 by Sabrina O'Brien
Katelyn H did my hair and it’s great! I was reluctant to try a new salon but I needed too. I made an appointment with Katelyn and she suggested some hair treatments for my dry hair and asked what I wanted for my hair. I showed her some inspiration photos and she really cut it just like the photos! I asked for it shorter in the back and angled down to the front and for it to not touch my shoulders and to cut my bangs a bit. I’ve gotten so many compliments on my hair definitely going back!!! And they didn’t break the bank!
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July 2023 by K Curran
I had been staying in my hometown for a bit to help out my Dad. I didn’t have time to travel back to where I live for a long overdue cut and color. I called the salon last minute and they actually were able to accommodate the day and time I wanted. I have had two appointments so far with Katelyn. She is very bubbly, talented, and asked me great questions to help figure out what would look best. She added some highlights which I wanted to be subtle and they came out amazing! Also a great cut and color too! All the staff is very friendly and welcoming.Services: Hairstyling
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July 2023 by Debra H.
Giovanni is very talented . I’ve gone to her for many years. She’s confident, and listens to her clients. She is superb in color and highlights. She understands hair texture and how to keep my course locks healthy.
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July 2023 by Daniela Santamaria
Before coming in, I was super nervous for my change from a Carmel Balayage to a full foil blonde balayage. Katelyn welcomed me into her space and made me feel super comfortable and in good hands! She was super gentle and attentive to exactly what I wanted. She made sure to fulfill all of my hair desires! Going into a new hair salon is always a little scary, but Katelyn and the other hair dressers made me feel super comfortable and were super kind to me! I’m super in love with my hair, and can’t wait to come back for another visit!Thanks Katelyn <3!Services: Blowouts
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June 2023 by Kacey Marie
Today I visited the Nicolo salon and had Katelyn as my hairstylist. She was extremely professional, very outgoing and friendly , paid attention to what I was asking for & definitely knows what she is doing! I could not be more satisfied with the entire experience. She brought my hair back to life and gave me a beautiful, partial and blowout. definitely will be returning 10 out of 10 recommend!Service: Hairstyling
