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March 2024 by Kim Cole
Always satisfied and easy to deal with
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February 2023 by bill stillwell
Easy contacted me for questions, very happy with results thank you.
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June 2022 by The Mighty Jack
After leaving office and filling out all paperwork was told by tax specialist I was all set. A couple weeks later I called to see status of return and was informed that I needed to return because they weren't filed.
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April 2022 by C J
Did not know that requesting help with the ITIN and our taxes would lead us to actually be denied service. The person who scheduled our appointment over the phone told me explicitly to make an appointment with the one person who does the ITINs and she schedules it for me over the phone, asked I upload a W7. I uploaded a filled out W7, along with all my other tax documents. I arrived for my appointment to be told after 20 minutes of waiting by this tax preparer that A. She cannot see me that day because she is finishing the previous client’s tax return. And B. Then proceeded to tell me she can no longer do ITINs at this time in April. She told me to email her to see what we can do. Upon emailing her she told me A. She could not locate my documents (all uploaded on my H&R Block online account) and B. That she can’t help to even apply for an extension for us at this time and to look elsewhere. I understand it is close to tax deadlines but A. Am obviously unfamiliar with the ITIN process having never had to this before and B. Understand that with an extrnsion it should also buy time for the tax preparer to help us once her current deadlines are met. I am very disappointed that after having made the appointment and putting in the work on my end that I can’t even receive help with an extension. My family all use H&R block and always have so many good things to say. I understand we are still feeing the effects of the pandemic with every place being short staffed so I’m sure this has something to do with this, but now my anxiety is through the roof about filing our taxes this year. I was told to look at IRS.com to find someone else. I hope I find a more welcoming and helpful place to help us with our taxes moving forward.
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April 2022 by Kayla Serino
Susan was a huge help when I forgot one of my forms. She was great at explaining things in a simplistic manner that I could understand. Highly recommend filing with her!
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March 2022 by Tammy Mcclay
Our accountant Richard Stepchin. He's always so pleasant and efficient.
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May 2021 by Carol Dattoli
They were very helpful and very polite
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April 2021 by Gary Grant
Prompt and efficient service
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April 2021 by Joan Meader
We have full confidence in Barbara Hammond. Her knowledge, professionalism, and overall wonderful personality will continue to bring us back to H&R Block.
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April 2021 by Clare Lynch-Santos
My appointment was timely, professional and informative.
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April 2021 by Joanna Rosenberg
Dependable service year after year.
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April 2021 by Terry Boulay
Richard was very friendly and quite knowledgeable
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March 2021 by Ellen Upton
10/10! Lisa is super helpful and made our life 10million times easier.
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March 2021 by kim severance
Been going there for years and am always happy with the service.
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March 2021 by Patricia Hughes
Did my taxes and filed. Very fast, friendly service