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November 2023 by Omar HARBIL
very good service the best cars!
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November 2023 by Giovanni Foster
Very good treatment and the service is 100/100
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October 2023 by Jess at Endo Warrior Tribe
This car continues to fall apart. Update 2: an additional $2000+ have needed to be done since my last review. Now it’s $500 for air conditioner and it took 3 mechanics to figure it out, plus $1500 for fly wheel and even more money for a starter.
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December 2022 by manolo Q. L
Good choice for clean and buy cars
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November 2022 by Jess C
I bought a SUV from Melrose Auto Gallery at the end of November 2021 and started driving it in December 2021. (Registry was backed up from covid and wasn't the shops fault.)I have been patiently waiting to write a review and now it's time.I have had the car for less than 1 year. I paid good money for it and I have had to continually repair issues. So far the repairs have cost over $2000.Here are the pictures of damages, things they "mickey moused", rot and other issues that were found to be a problem with the car that could not have been my fault.When I first started driving it, it was fine. A few weeks in though, it started making noise. So I brought it to them and they sent it to their mechanic who said the muffler was being held up with wire. The shop manager sent me the pic of it. (Shared here.) And the shop wouldn't pay to fix it. So I went elsewhere to have it fixed properly.Other things have needed expensive fixing over the last 10-11 months but you can see a few of them in these pics.The sales process was irritating. (I am not talking about the financing as I ended up paying cash.) The owner and manager are HARD sales people. Super hard sales. They are nice and friendly but they are above and beyond when it comes to hard sales. (I know because I have been in sales before... this was ridiculous.)Overall... not a great experience. Do I recommend them? Nope.Good luck folks.
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September 2022 by Stephen Caracciolo
This dealership sold my daughter a car that was unsafe to drive. The car was bought in November of 2021 and I found out today that the cradle is rotted away and cracked. Also the muffler was held on by a piece of wire (see photos) I'll inform the licensing department in Melrose and the AG office to make sure they never sell a car again. DON'T GO HERE FOR A CAR! So this repair cost over $2000 so don't go to this dealership. I've also filed a complaint with the AG's office and am working with the City of Melrose to revoke their dealers license.
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November 2021 by Cheapcars Boston
Great unlike any other car shopping experience. They make it so easy to find and test drive cars and go over your credit on the spot and give a reasonable explanation as to the breakdown of the price.No haggling no spending an entire day at the dealership. Just quick and easy! Highly recommended for sure!
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March 2021 by Eli Rohner
A+ experience. They worked with me every step of the way to find not only the exact car I wanted but also the best price possible. Super helpful with the paperwork and very attentive. Unlike many other car dealers out there.. there was zero pressure or stress throughout the entire process.Would highly recommend !
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November 2020 by Dina Wood
Don’t buy Cars from Melrose Auto Gallery!! I bought a car from them an they gave me a fake title. They won’t return my vehicle!! They are making me fix the title situation myself!! I actually need a lawyer !!
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May 2019 by Edgar Santana
Had a great experience at Cesar's Cars. My man Junior was super helpful and did everything he could to ensure all went smoothly. Very professional guy! Even after a few weeks i contacted him about something minor with the car and he had me bring it right in and replaced the part. I highly recommend this place to whoever is looking for a good quality car.
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May 2019 by Maiara Pizzetti
Great customer service, got just the car I wanted, perfect condition! I will refer then to family and friends! Thanks again
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May 2019 by Kensly Delucien
I just bought my 2011 Toyota Corolla from Cesar Auto Sales and They also help me with my credit.they have good cars and great service too
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May 2019 by Linda M.
Honest used car sales. Small but good selection of cars. Jr went out of his way to make sure we were happy.
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April 2019 by Lissette Azuero
Polite salesman
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February 2019 by Jamie Gittens
Love this dealership!! Junior specifically, he was super helpful . Literally did everything he could to get me on the road !! Even after having the car , If I ever need anything or have any questions about the car all I have to do is shoot him a text and he's on it ! Responsive and super helpful ! (Not to mention a really nice guy) I would refer Cesar's Auto to anyone !!
