Rocky’s Ace Hardware in Medway is a friendly, helpful, and well-stocked local store that serves the community with quality products and excellent service. Customers appreciate the store's cleanliness and wide selection, which includes paint, BBQ equipment, and various hardware items like nuts and bolts. Staff members are known for their friendliness and willingness to assist, often going out of their way to help, even postponing breaks to ensure customer needs are met. They take the time to help find the right products, whether it’s mixing paint or selecting caps for antique walking canes, showing their dedication to personalized service. The store offers good prices that are comparable or better than big box stores, making it a convenient choice for neighbors. Although their hours could be longer, the store more than makes up for it with great customer care and a variety of items, including a quick and easy carpet machine rental. Customers feel confident shopping here because of the helpful staff, good selection, and positive experience. Rocky’s Ace Hardware is a local, trusted place where helping customers is the top priority, making it a favorite spot for hardware and household needs in the community.