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March 2024 by Firth D
Super expensive. Supplies are almost twice the price of Amazon.
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February 2024 by Patrick Carnes
HORRIBLE management. The man who was there last Friday was just sitting and eating food and on his phone in a corner. Store was messy, stuff happening constantly. So glad I don’t have a phone number with this company because they probably steal your information. Only one register was open and it wasn’t easy to pay because the buttons to enter my pin were sticky. Only ONE other person working was able to guide me to the section I needed. Need more staff!! Overall needs improvement.
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February 2024 by Alexandra Echouafni
I have been waiting for a Pet Supplies plus to be this close to me and the community and support and love the staff have at this location is exceptional. Shout out to Anthony and Corey for always being so helpful and kind and putting their hearts into making each experience a special one! Such a wonderful location! Me, my dogs and cats all appreciate the love! ❤️
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January 2024 by Edge The Sketch
Love the selection of bird foods and treats, and i like that the lighting isn't so harsh. would love more options for pelleted parrot food(especially in small or mini beak size)! I've got an XS Bird, a Quaker Parrot! I used the molting supplement from here to help here while she got in the rest of her adult feathers! She is so bright and beautiful now.
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December 2023 by Santa Jim Scott
Good prices great service
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December 2023 by Lauren Shelley
Amazing staff! Amazing groomer amazing manager Great! Great people!
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November 2023 by Connie Guay
They are all nice & helpful. Love their products !
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November 2023 by Pete
Nice store with helpful employees.
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November 2023 by Carol G.
I made an appointment for my dog to be groomed- got a confirmation text that day for his appointment. The next day we'll I'm at work I get several missed call then a voicemail and text attempting to confirm his appointment again. On my lunch break I reached out to let them know YES we'd see them at our scheduled time. On our way out the door to our appointment I get a call asking how my day is and then that they had bad news... their groomer was there all morning but felt sick so went home. Offered to give a 10 percent discount and rebook... I would have preferred to have the opportunity to book him somewhere else earlier in the day if there groomer was sick and unable to follow through with said appointment- sounds like they knew they were sick earlier and was trying to stay long enough to do it but chose not to in the end. Not impressed- if you have a tight schedule and like to work with dependable professional I would not suggest this place.
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September 2023 by Amy Stinehour
The store has a great variety of products. The staff is knowledgeable and extremely helpful. The person that assisted me went above and beyond to help me out. We were able to find a toy that did not terrify my dog. I more than appreciate the brands of dog food they carry. When a lot of places are out. I can always rely on them to have his food.
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August 2023 by Christina Gogan
Dark and silent, very small store, the Poor girl at the register looked so bored. If you need something in particular I would call and make sure they have the item before you go
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July 2023 by sheila kennard
The new store in Medway is great!!Very nice staff
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July 2023 by Sandra Kimball
The three associates who helped me in your store on 6/23 were wonderful. Two of them helped me find food and litter for my newly adopted cat, and I was happy to see you also had everything I needed for my foster guinea pigs. All three associates also helped me to find and use my 25% off coupon on my phone because I forgot to bring the printed copy. These young people are a great asset to this store.
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June 2023 by Ferris Unni
Great store! I’m so glad to have a place to get our supplies in Medway!
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May 2023 by Rori Stumpf
So happy to finally have the pet supplies that I want back in Medway, compared to the previous store that never had anything (that I wanted) in stock. Helpful staff too. Welcome to Medway.