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July 2024 by Reginald vanTurdmeister III
In terms of customer service, it's hard to imagine any pharmacy being worse. Mixed messaging on prescription status. They don't answer the phone. You have to leave a voicemail as a valued customer, but they don't return the call. The list goes on and on.
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June 2024 by Priscila Martins
It was great, I found what I needed quickly and was well attended to at checkout
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June 2024 by D M
Store manager, Samiha, really made my morning. She was cheerful and very helpful. She is a real asset to CVS!
Sincerely,
Rose Marino
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May 2024 by Mary M
I am currently suffering from sinus and ear pain, and have a horrible chest cough. I wanted to get checked for bronchitis and an early ear infection. i had an appointment and cleared my schedule to make it on time. I showed up and the minute clinic was closed. I didn’t receive a call or text telling me that the appointment was cancelled, so i was obviously confused when i showed up.
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April 2024 by Sandra Paquette
Always have a great experience at the Medway MA CVS
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February 2024 by Thomas Emero
Absolutely terrible. The pharmacy is rude.
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February 2024 by Raylan Beohm
Amazing
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January 2024 by Andrew Evers
Another frustrating night picking up prescriptions at CVS! Time to move them across the street to Walgreens. I arrived at the outside pickup window at 8:40 pm and waited 10 minutes behind a black Camry. At that point I thought I would try my luck inside where I stood behind a gentleman that was told he prescriptions aren't ready but not to worry as they will fill them in the next 10 minutes. He then presented a new Insurance policy to the CVS associate who was visibly irritated as she had to add the new information to the computer. During her Insurance entry she called out several times for a "backup" as the long was growing by the minute. Long story short I finally got checked out and to my surprise the Black Camry was still at the outside pickup window! Its now been 20 minutes! The question for CVS Management is why do they utilize electronic prescribing with text alerts when you have to wait behind customers that do not?
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December 2023 by Nicholas R
They turned me away for my pick up medicine because they were closing five minutes early. Never go there ever again !
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November 2023 by Anthony W
Can you do no stars,in the drive through behind a car at the window taking a longer than typical. i pull up and the screen goes down for lunch from 1:30 - 2:00. now i know why they were milking the car in front of me.moving my prescriptions to Walgreens across the street.
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November 2023 by Kaylee Silcox
As long as Donna is working at the Medway CVS, you’ll always have a loyal customer. Thank you Donna!
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September 2023 by Jeff F
F y'all. I drove 35 minutes to get a vaccine, and y'all didn't honor the appointment.F that, f you ALL. F CVS, f this store, f your stupid incompetent website, f your stupid incompetent logistics systems, f everything about this.
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August 2023 by Casey Lewis
BEWARE, NOT RELIABLE. They run out of vital medicine.
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July 2023 by Christopher Cormier
Minute Clinic? Ha! It is to laugh.
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June 2023 by Rori Stumpf
Helpful & friendly service at the pharmacy: I needed some assistance fixing a mistake I made with a prescription, they were very helpful.