-
August 2024 by David Shank
Straight forward, very quick work!
-
August 2024 by John Bakum
Just as their name suggests, my experience was very smooth. I dropped in needing a tail light replaced and I was in and out in 20 minutes.
-
July 2024 by Jeet Takwani
They were quick to fix a flat tire issue on my car. Great service
-
July 2024 by E P
Responsive and clear with the job. Prices seemed reasonable
-
July 2024 by Christine O'Connell
My latest experience is why I keep coming back. The mechanics always do a great job. They always call me and Talk to me before they fix things. Never had a negative experience with these guys. Highly recommend
-
July 2024 by Kara Katz
I brought my car in to a different place for an oil change and was told that I needed almost $1000 worth of work that I was not expecting. Having had experiences with significant misogyny and poor customer service with the first mechanic, I took my car to Smooth Automotive on River St. in Arlington for a second opinion/to get the work done. They were kind and helpful, and after doing a solid inspection of my car, informed me that my car does not need the work done that the other place told me I needed. Smooth (or any mechanic) could have easily misled me again, but they did the right/ethical thing and were honest. I truly appreciate that, and will definitely continue to bring my car to Smooth Automotive when work does need to be done.
-
July 2024 by Parker LaHaye
They understand the importance of getting a customer's vehicle for a safety concern. I called somewhat last minute about my brakes acting up and they got me in the same day to fully diagnose the issue and offer a solution. Even though they were busy, I was charged a reasonable price unlike most places. I'd say this shop is one of the few that seem to care about their work.
-
June 2024 by Brett Estes
Got a screw in my tire on my commute home. These guys took me in an hr before close to help me out! They saved me from having to scramble to a shop first thing in the morning. Highly recommend.
-
June 2024 by Alexander Basistiy
Excellent
-
May 2024 by Ryan Cooley
Got me in last minute when my rear brakes needed to be replaced and the work was done in a few hours. Great service and super reasonably priced.
-
May 2024 by John Uzzolino
I’m been coming to Smooth for almost 10 years. They do a great job explaining the issue and they work hard to provide you the best service at a fair price. If you want to feel good about getting your car serviced, Smooth is your shop. I highly recommend them to anyone needing service. We also use Smooth to mount our winter tires every year. They store our off season tires for a small fee. We love this service. Thanks Frank and Brandon!
-
March 2024 by Hector Rodriguez Torres
My experience was exceptional, thanks to Brandon and the rest of the team. Brandon's professionalism and friendliness stood out as he not only performed the alignment service we came in for but also went above and beyond by identifying and fixing other defects in our vehicle that we were unaware of especially them knowing we driving all the way to Florida.
During our visit, we accidentally dropped a $100 bill, and to our surprise, Brandon and another employee promptly approached us to return the money. Their honesty and integrity were truly commendable, and it's evident that they prioritize their customers' well-being and satisfaction.
I greatly appreciate the outstanding service provided by Brandon and the team . Their attention to detail, honesty, and dedication to ensuring customer safety are qualities that set them apart. Thank you all for your exceptional service, and may you be blessed abundantly for your kindness and professionalism!"
-
February 2024 by Jeffrey Cegan
Staff are always honest and respectful. A bit pricy but you know you are getting top quality work. I’ve been going to Smooth Automotive for over 6 years now and am really satisfied with the service.
-
February 2024 by Jessica Silva
A great team works here. They are always so nice and have done everything from checking if my tire had a leak to helping me install a battery to doing major work on my brakes. I appreciate you guys!
-
January 2024 by Joel Ruben
They want whats best for your car
