-
August 2024 by Georgeblair Ndasi
Sean was an amazing help when my car broke down on 695. He got there time and made sure me and my brother were okay then he changed my tires and ensured that we were up and running before he left.
-
July 2024 by Thomas Walker
I had scheduled a pickup time the previous day and the driver was an hour and a half late. Not sure if it was the driver, scheduling, etc. I would have preferred any kind of communication rather than just waiting endlessly. Needed to call in order to see if they were coming at all.
-
July 2024 by Leandro Murcia.v
Worst service ever they are rude and unprofessional. They don't want to help the people they leave me stranded for hours and they never came not recommended at all. !!!!
-
July 2024 by Thomas Zhou
Terrible service. Can’t meet the ETA and put me on forever hold on phone call. I have a roadside service with them via GEICO. I should have read the review before confirmation.
-
June 2024 by C K
We had to wait 3 hrs from call- we called RR at 11:20am-told 12 noon pick up.12:20am rolls around, we call back, and are told 1:20pm, called back RR at 1:52pm, we are told the driver will call us back “shortly” is now 2:15lm! This is not the way to string ppl along RAPID RESPONSE! Totally unprofessional and your company clearly doesn’t care about the issue of someone (in the pouring rain!) needing to get their car to a repair shop and back to work. I’ll update if we wait even longer! Update: RR showed up at 3:00pm. Then needed my husband to help him back out! If this was not a covered service through Geiko, totally would not have used this company! RR don’t tell customers false times to string them along. Your lateness made our day WORSE. I do not recommend this company.
-
June 2024 by F Lott
Thank you Matt for such good service and allowing me to ride in the haul truck. Matt was prompt, easy to speak to and was an excellent communicator ; he also took great care of my car as maybe if it was his own, I appreciate that!!!! It doesn’t get no better than this. Acquired the services through Geico as I needed a haul to my local dealer for a car repair. I had the time of my life, #1 towing company , EXPERTS FOR SURE!!!!! They are now my preferred! The service that I received was unmatched! Will be spreading the word!!!!!!!
-
May 2024 by JLainez 23
Great service!
-
May 2024 by TY Baugh
Hands down the best tow service ever in Boston the young man was earlier then I was told and he handled my car like it was his own I couldn’t ask for anything else
-
May 2024 by Armen Vartanyan
Who does this while I'm parked in my assigned spot? Now the sticker won't come off and this is considered normal? If you need a tow look elsewhere these guys pretty scummy. I imagine they might try to damage my car after posting this. Avoid!
-
May 2024 by Joe Santos
Nathan the tow truck driver is highly skilled for his age and well mannered individual.
-
May 2024 by Edwin Mercedes
Absolutely horrible . I think it was kinko who
Spoke to us on the phone . He said he hopes I lose both of my eyes after telling him I’m losing an eye to cancer . Additionally when they towed my car the bed of the tow truck ruined my hood. He is lucky I don’t do unholy things to him.
-
May 2024 by Ramfis Baez
Great response great drivers
-
April 2024 by Angelica Chayes
Amazing service from Geo. I was astonished at how kind and careful he was with my 18 yr old car. The communication from them was very quick and clear and they showed up well before the estimated time. They fulfilled my requests for a flatbed and to take it to my mechanic with no trouble. Again, I can’t believe how careful Geo was, as if it was his own car. Thank you so much for helping with what was a difficult and stressful moment for me.
-
February 2024 by Sid Schwartz
Excellent service: super fast, cordial, and professional. Everything I could want in a broken down car tow.
-
February 2024 by Jared Littlejohn
Chris deserves every penny that you give him, he helped give my schedule some proper rhythm, next time I have my car towed we’ll hit up Modelos and grab some breakfast sandwiches before we exchange hellos.
