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March 2024 by Kevin Norris
Recently went in for an oil change and a check engine light based off of the reviews I read about the store. On line offered an oil change for 94.99. When I went to the store they told me I could only use full synthetic and the price would be $115. When I asked about my check engine light they told me that's an extra $100. I was not impressed at all and walked out. There was no "Jimmy" in sight that I saw of. I didn't appreciate the service or being spoken down to. It's cheaper to go to the dealer
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March 2024 by Kristin DeMarco
Jimmy is incredible and super helpful. He fixed my splashguard in a matter of minutes! Ever since I found out about Monro, I haven’t gone anywhere else! I’d give 10 stars if I could!! Customer for life!
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March 2024 by Gina Miele
I have nothing but amazing things to say about this place. Jimmy the owner and his team go above and beyond. They are always willing to help whenever they can and always present you with cost/facts so you can make the most informed decision. I would give 10 stars if I could.
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February 2024 by mark n
I ask for the synthetic blend oil change for $39.99 when I came back to pick up my car they had preformed the High Mileage oil change for $74.99 without my knowledge or consent. My car has less than 39,000 miles on it. The clerk said to me " the $39.99 service is for conventional oil change". I feel like I was robbed of $35.00 I and family have use Monro for many years now and will not be returning to do any business with Monro again. I called in to customer service and was told to email and I have not heard back at all.
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February 2024 by Tiffany Padilla
This was the best experience I’ve ever had at an auto shop. Jimmy is one of the kindest, most honest, and helpful people I’ve ever met. I had an odd sound with my brakes and he checked it out very quickly and fixed the sound even though it wasn’t necessarily the most beneficial situation for him. This is a shop with integrity and I would highly recommend them to anyone who needs a mechanic. I will definitely be back here!
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February 2024 by Furkan ERCAN
Five star service, reasonable pricing, everything on the record, transparent communication. Everything one can ask for.
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February 2024 by Charles Braddy
Fast friendly service, get you out fast even when waiting. Repaired my splash shield while on the rack, never asked. Highly recommended.
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February 2024 by Brian Henson
I've lived in lots of places and brought my car to lots of different auto repair shops, but Jimmy might be the best there is. He always finds time to fit me in, the work is top-notch, and he always makes sure to recommend the best thing for your car, even when it's not in his best interest. Can't tell you how many times he's either done a quick repair without charging me (despite my insistence) or sent me to someone else to get a cheaper fix than his team can. Jimmy and his team are just trustworthy mechanics and they'd have my business even if I moved 2 hours away.
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February 2024 by David Blanchette
Ordered tires online from a different company. Had tires shipped to Monro for installation. So glad I did. Jimmy is a superstar, and an absolute gentleman. Will definitely be going back there!A++
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January 2024 by michelle tu
Jimmy is excellent and helpful!
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January 2024 by Ronald Dirienzo
Appointment needed. Good service. My go to for tires.
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December 2023 by Joelle McKenna
I came here to get my tire sensor replaced/get my tire repaired and Jimmy was beyond helpful. He is honest, reliable, and works very hard for each and every customer. I’d recommend anyone to come here for trustworthy and top of the line service!
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December 2023 by Amanda Phalon
I came to Monro based off good reviews for a tire repair and I left beyond happy. After being told by another shop I would have to purchase a new tire from them for $400, I didn’t have my expectations set too high but Monro well exceeded any expectations I had. The guys were so quick and helpful and were able to repair the tire. It’s refreshing to find a trustworthy repair shop in the area, I will be back!
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December 2023 by S V
Jimmy at the Everett location was particularly excellent. Prompt and accommodating in his replies, knowledgeable regarding the services required, and very friendly and professional in all his interactions. I was very satisfied with the quality of the work, and especially in the timeliness of its completion.
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December 2023 by Catherine Anderson
Jimmy is amazing. Helped me with choosing the best tires that were in my price range. And they were so quick in getting the job done! Thank you Jimmy!!!!
