Kohl's is a store described as clean, well-stocked, and easy to shop. It carries favorite brands in fashion, footwear, beauty, and home decor, all designed to fit different personalities and budgets. Customers highlight the good deals and great sales, noting that with patience, nice clothing can be found for very cheap. The sales associates and cashiers are frequently mentioned as friendly, helpful, and efficient. Shoppers appreciate the hassle-free returns and the option for free store pickup. A useful feature is the store's role as a drop-off for Amazon returns, which often comes with a store coupon. The overall experience is reported as easy and something customers love.
