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January 2024 by Cataleya
I've only been here once and paid sooooo much money for no reason. They literally charge you for every little thing. And the customer service is very friendly but its like its their way to manipulate you into charging you so much money. Its ridiculous. I could've got everything she charged me for including a treatment AND CUT for just $60 at a dominican spot in roxbury. It definitely was not worth more than $120 along with her 2 minute "consultation" which was an extra $20. These women are money hungry and manipulative, friendly but its all very fake at the end of the day, they just want to milk as much cash from you as possible when you are sitting in their chair. Its very shady business and I didn't like the vibes energy at all. Scammers for sure. Not worth it. Go to Roxbury, Somerville and you will pay waaay less for just as good if not better quality hair service.pssshhh $200 plus my a****!****in response to owner on my review....i have been to your spot im just using a different email address. No one is bullying, I am speaking nothing but facts....you charge way too much money for everything. Its absurd and equivalent to robbery. If I am lying there are other reviews saying the same exact thing. Why would I just go on some random hair salon business to bully? I don't gain anything from that lol. I have the right to give my honest review and opinion.
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January 2024 by Kayo O
Had Bryanna as my stylist and she was wonderful! She took time to detangle my long hair and her hands are gentle. Will definitely be back
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December 2023 by angelina jean
They are good but they play you with your money. I did a $50 deposit to book and they charge me an extra $223 for style so a total of $273 for a silk press and cut when it’s advertise for $150 and $25 for trim equals $175. They also charged me $20 for a consultation which I didn’t ask for being that it was my third time in the salon I wasn’t a new client. The prices have a + sign I understand but they already charging a lot of money my hair is a little past shoulder length 4a not hard to manage. Going from $175 to $273 is a $98 up charge so I pay $100 more than the price advertise. I was literally robbed. The fact they change the price whenever possible is not good.
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December 2023 by Yoda E
Absolutely amazing service! The environment was so friendly and welcoming and Dom, my stylist, preformed a miracle on my botched haircut. Will definitely be coming back!
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October 2023 by Nellise Rosado
1-Stop Shop! I would like to give the hugest shout out to Reyma for spending 6+ Hours doing natural box braids on me! She first started by washing and treating my scalp and hair. She blow-dried my hair and got straight to it! Tight grip, perfect parting.. my braids look absolutely amazing! I could rave about the quality of this service forever and she's super kind and funny too! The music was A+ too! Absolutely recommend getting your hair done by her!
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September 2023 by Chedly Prenelus
Thank you so much!! Great customer service, friendly, professional and my hair looks on point.Services: Hair straightening
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September 2023 by Fred Kayoka
Best natural hair salon in Boston. Reliable and readily available stylists that are very good at what they do.
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September 2023 by Jose O
My experience has been wonderful in this Natural Hair Salon. The fantastic hairstylists have been very helpful with my lock journey. I would argue one the best in Massachusetts.Service: Dreadlocks
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August 2023 by Sarah Vincent
This rating is based on calling about services & making an appointment. I haven't gone yet. Since June, I was calling around to different salons that work on black hair to see if they offered a rare service. I wasn't getting a lot of responses until after I made the appointment with JJ's Natural Hair Salon. I called them on 8/3/23 & left a message. They recently moved, started using Bookify, which incorrectly said that there were no appointments when they were, & are still in the process of updating their websites' info. Dom called me back at 4:15 pm & spent 22 minutes on the phone, 4:44 pm for 4 minutes then 5:03 pm for 3 minutes to confirm that they did offer those services, help me navigate around these issues & make sure that my elderly mom got an appointment. I went from no one calling me back for days to months to returning my call within minutes of leaving a message. It may have been hard to make an appointment, but not as hard as someone never accepting calls or returning messages. They did require a deposit because of the type of service, and I did not have the payment methods that they usually work with, and Dom found an alternative method that worked for both of us. Dom isn't even going to be doing my mom's hair, but she was so responsive as if she was. I appreciate how hard she works to make sure everyone can work together & get what they need.
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August 2023 by Elena D
You will Never catch me here again!! The owner has no idea how to correctly run a business or treat people. I booked online and paid around $200 for a growth treatment, cool, but the next day she blew my phone up asking for more money. Like girl, I booked online which gave me the prices, why are you calling me 5 times lying, trynna ring me out for more money. Absolutely ridiculous. Run from here. Soo many stylists in the greater Boston area. Don't waste your money or energy!Service: Hair regrowth
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August 2023 by thaisha Alphonse
Bryanna is the most sweetest hairstylist I’ve came across in Boston !! Not only did she take her time with me but she also explained every step she was taking. Bryanna also always checked on me giving me water making sure I was comfortable and absolutely LOVED the results and we just getting started! Thank you so much Bryanna ?See you in two weeks babes !Services: Braids
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July 2023 by Moesha Mathieu
First time coming here it was amazing experience. great vibes and I learned more ways on how to take care of my hair. I got invisible locs done and they came out amazing. Definitely coming back!!!
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April 2023 by IB Koleosho
I love this place. They REALLY care and want to help you with your hair journey. They take the time to listen and help you understand what is best for your hair journey. For me, I want to regrow my hair, and they are VERY helpful with educating me on how to be successful with this goal. I have seen an improvement in my hair texture (its stronger than before) in just 3.5 months since using them. I am excited to continue this journey with JJ.Services: Hair regrowth
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April 2023 by Stephanie Tume
I gave the hair salon a star due to how welcoming the employees were. After the consultation, my hairstylist immediately put my dirty, tangled, 4c hair in the sink to get washed without any detangling beforehand. After tearing through my wet hair with the comb, she put my hair under the dryer. She did not try to stretch my hair/ends beforehand, by twisting/or even sectioning it. This resulted in my hair getting re-tangeled all over again, once my hair became 100% dry. In its brittle state, she used the blow dryer with the attached comb to re-separate the strands. No detangler/liquid used, she did this on 100% dry 4c hair. She spent a lot of time working on one small portion of my head, trying to de-tangle the work she had already done in the sink. The other hairstylist next to us gave her a tip that she should have twisted my ends to stretch it prior to starting the drying process, to avoid the excessive tangles.With the excessive amount of time it had taken to detangle that small section, as well as the pain that was setting in, they allowed me to quickly stretch the rest of my own hair with the blow drier. We ended up going far past the time I had set my appointment for. The salon makes you pay for everything upfront before you start. Because the appointment went much longer than it was supposed to, I had to leave, which means my trim and cornrows were not able to get done. I was told I would have to make another appointment with that same hairdresser since I had paid already. I called the same day to talk to the manager. A hairdresser told me she would let her know I called and will have her call me back that same day. I never got a call back. A couple weeks later, I called the manager on the phone to tell her about not feeling comfortable going back to that hairdresser to finish my appointment. She did care to know about how displeased I was about the hairdressers technique she had used. Instead, she spent the whole time talking about the liability issue they had faced because they let me blow dry my own hair in the salon. Which I did not understand the purpose for, as they themselves were the ones who had offered to let me do that, because they noticed the pain I was in. This made me feel unheard, and uncared for.She did not want to pay back any portion of my money, even though I did not end up doing all the services I paid for. Giving the full amount of money before any service had been done, and to a salon I had never been to, was where I faulted. I’m sure her techniques of hair washing/drying may work great on other people, but I do not feel like my hair was catered to, and in the time I was expecting. Though they seemed kind, they did not make me feel cared for, and the technique she used felt very inappropriate for my hair condition/type.
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March 2023 by sarah merisie
This is my second time coming to JJ’s Natural Hair Salon with my mother and we are so satisfied with the excellent service and amazing results! After 2 visits our hair has grown, thanks to the care provided by the stylists. We’ve booked with Kristina and Kamya the first appointment and with Malihka and Bryanna for this most recent visit. Manager Dom is such an expert in what she does and takes the time to make you feel at ease and happy with the end result. We cannot recommend this hair salon enough. Given that it’s the only true natural hair salon in MA, it is my go-to spot for hair care! We are fans of their work and will be back again!Services: Blowdry
