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August 2024 by Chris Bauer
Jake was outstanding and very helpful today… he provided great customer service.
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July 2024 by Hayslene Tonon
Don't pay the insurance for your mountain bikes, there's no point because they keep pushing the dates back and they never get them fixed. There's over 6 bikes there that haven't been touched in almost 2 weeks, including mine.
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July 2024 by Peter Cardoso
The store is at par at its best but it is obvious that management is lacking…
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July 2024 by Repair Studio
Oh how I miss Sports Authority. This place doesn’t welcome everyone. Stay away if you’re don’t wanna get angry.
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July 2024 by Jack Gao
Great overall experience, Jake was very helpful.
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June 2024 by Dustin Bradley
Haven’t had experience with managers, but the floor staff is really young and don’t seem at all interested in helping. When you finally find them (usually grouped together in a remote corner of the store) to ask about an item, they likely won’t know anything about the product, let alone where in the store to find it.
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June 2024 by David Reis
Pushy shoes salesperson
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June 2024 by Tony Darosa
30min to find 4 items, then the manager wanna make it my fault cuz I got upset the store is poorly organized (no item model labels visible) and same items different color in opposite sections
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April 2024 by Chris D.
Today's Celtics meet and greet was badly organized and many people including my family were frustrated by misleading information that was provided by Dicks staff while the majority of people stood in the rain for an addition 3 hrs. The reason and we understood that if you were not 1 of the 100 to receive a bracelet there would be a secondary line that will be formed that the chances were pretty good to have a chance to meet with the Celtics. Many people waited an additional 3 hrs a lot of us 6hrs from first arrival into the secondary line. First not only did the Celtics arrive LATE 12:15 instead of 12 and leave a few minutes after 1pm. But the secondary line was brought in , just to be turned away. That made everyone furious that they did not take even 1 person from that secondary line but turned all the people away. You as a staff should have told all the people well ahead of time that there was no chance in that secondary line instead of making them wait in the rain...and mind there were a lot of little kids in that line. So really disappointing and I am sure I won't be the first to indicate this. Oddly enough Dicks staff had indicated to several us to voice a complaint..and this is defiantly reason to. Plus by the way it did not say anything is your disclaimer that Basketballs would be signed in the event just a Dicks card..which even caused more of a delay. A once in a lifetime event turned into a horrible experience. Re read you disclaimer and then investigate how your practices were deployed at todays event.
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March 2024 by John G.
Just wanted to buy a pair of sneakers. There is nobody around customer service is the worst I've seen you have to yell in the back to see if somebody's there they can come outside to help you.
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March 2024 by Adam S.
Store has a great selection and the staff has been nothing but excellent. I live really close so I happen to go in there a lot which is a good but also a bad thing. I've had clubs regripped, purchased new clubs direct and through them to be shipped. The store manager Derek is great and always available to help and go above and beyond to find what you're looking for and even search the back if it's not on the floor. I can't recommend them enough. Also they'll price match any competitor or direct fulfilled by Amazon items.
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February 2024 by cleo C H.
Today, This store made my day! The team members (specifically the male ones) are very nice. They are very welcoming and helpful! The manager, He is always in the entrance of the store and helps everyone in need. I hope we get to experience this kind of attitude from other stores as well ?☀️ thanks
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February 2024 by ian watson
No hunting items at this shop. Don't let the photos mislead you.
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February 2024 by Derek S.
Terrible managers and poor customer service, soccer department is messy and poorly organized
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January 2024 by Emily P.
I can't tell you guys enough how much I appreciate The service here! I love all the shoes and the Stanley tumblers are always a give in!! so many colors and sizes to pick from!! Go buy your sporting goods! Everyone Goodnight!
