-
April 2023 by Asraf Roni
Not that big and has less selection. but customer service is good.
-
April 2023 by Linda Marino
Always friendly people and great prices...
-
November 2022 by Juliet B.
Reliable and affordable spot for cute clothes for little ones. The quality is very nice and holds up well enough to be passed down to younger friends or siblings if they've got 'em. I wish there were fewer super-gendered graphic designs, but as things are, everything is brightly colored and appealing and my son loves it (and every once in a while, one of those graphic items will be so adorable that it's heartbreaking to give it up when your kid grows out of it). Even if nothing here otherwise appeals to you, the fleece drawstring pants are the best and warmest thing your kiddo can wear in the winter, and are always worth stocking up on. A lot of other baby clothes shops at a lower price point than this do not have clothes with as nice of a fabric or as sturdy of a seaming as Carter's, and Carter's is not expensive in the first place. So anyway - solid shop, nice and patient customer service, non-annoying traffic nearby. Kind of a no-brainer if you have little ones or are shopping for someone else's.
-
November 2022 by Kamala Rakesh
Well organized neat and clean store. Staffs helpful patient friendly and precise in billing. Recently some carter's either store is empty or staffs not helpful. But this one is a gem ??
-
July 2022 by Arlene Foster
Staff was so helpful and nice
-
June 2022 by Shahrzad H.
This post is about customer service ONLY, not the clothes and products Carter's sells. On Sunday, 6/12/2022 around 10:30am, I visited the Carter's location in Medford, MA. There I had a horrible experience with a manager named Julia. While I was shopping with my 1 year old daughter, another slightly elderly woman was in the store as well. The woman asked Manager Julia where the baby towels were. Julia was located behind the cash register in the middle of the store. Julia directed the woman to where the towels were. The elderly lady was clearly confused and could not identify where Manager Julia was pointing. This exchange went on for almost a minute: the woman was confused and clearly could not locate the towels while Manager Julia continued to point at them and became more and more aggressive in her tone. At the end, Julia was yelling at the customer. She yelled at this poor woman "Ma'am look to your right!!" Julia was clearly annoyed and took it out on this poor elderly woman. Eventually the woman gave up clearly insulted by Julia's response. I stood there in disbelief that a Carters employee would resort to yelling a customer rather than taking the 10 steps over and physically showing the customer where the towels were. At the end of this exchange, I felt so awful for the poor woman that I spoke up and said to Manager Julia "why don't you go over there and show her where they are?" My tone was completely respectful as I was holding my 1 year old daughter at the time. Manager Julia then turned to me and snapped "YOU need to chill." I was fuming at this point but did not want to make a scene so I asked for her name and walked away. Not only did Julia yell at the elderly lady but she snapped at me for trying to help while holding my daughter. Isn't this a CHILDRENS store? And these are the managers??? Another very helpful employee came out from the back at this time and helped both myself and the elderly woman. Julia remained at the counter on her laptop (personal maybe? unclear) and did not offer an apology or a glance my way. I am still in shock a manager would treat two customers that way. It's absolutely deplorable.
-
December 2021 by Cindy Field
I was in the store recently and the assistant manager Crystal was very helpful and nice. She helped me pick things out that I needed. Will shop that store again! Also the store was nice and organized.
-
September 2021 by Sage S.
Great store clothes for everyone definitely a daily store Statistics Good for kids - yes Good for groups - unknown Location - Watertown mail Health stat - unknown Company - carter Price - $
-
December 2020 by John Brietzke
Distilleries great for a little children's clothing and accessories very accessible plenty of parking in the area
-
October 2020 by Jojo F.
The rudest store staff I've ever dealt with.. this store is so convenient for me but I hate dealing with the women who work there.. Carter's needs to do something about it.
-
February 2020 by Kathy Balis
Went to the Carter's next to Stop and shop Medford and they were great very professional and super nice
-
February 2020 by Shaun Smith
My husband is the most important part in this is a good thing that is done to help the child grow up to speed
-
January 2020 by Mary Shackelford
Excellent prices!
-
December 2019 by the roman
Stoneham an medford have great. Clothes for children
-
November 2019 by Maria Gennetti
Staff is always very helpful and patient. I ask lots of questions and sometimes require assistance with choosing an outfit. They're always more than happy to help me out!
