“Sentry auto group was very good about fixing the recalls on my car and they did it in a timely manner. I also found the people that worked there very friendly and accommodating and I would definitely recommend anyone to go there for any repairs of any kind,”
“I feel like I need to write a comment to try and balance out all the negative ones. I was hesitant to rent from Medford due to the negative reviews but decided to take a punt as they had the very best deal in Boston for a Tesla Model 3. The pick up was a bit slow due to lack of staff, but that seems to be a problem in many service industries. The charge was only at 20%, but they just said bring it back low and there will not be a problem, which it wasn’t. I rented for 25 days initially and had to extend it twice over the phone, because it could not be done on-line. No trouble getting onto the office, and they were helpful each time. They warned me about the toll charges, and I thought I had it correct to only be charged three days of admin charges, however it got it wrong and was charged the flat daily rental for the whole rental period. One call to the Plate Pass customer services Center fixed that, and I got a refund that accurately reflected my intended only three days’ usage. So overall it was a very positive experience. As a Tesla 3 owner back in Australia, I will definitely be looking to go with Hertz Medford again when I am next in Boston.”
“I have used Enterprise many times and and they've NEVER let me down...On this particular occasion..2 team members..Sebastian Osborne and Ryan Sifferlan made sure my (last minute) request was executed...The wedding vehicles were ready to roll and the 15 passenger VAN made many memories...THANK YOU VERY MUCH”