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November 2023 by Jim Y.
Went to the BJ's in Revere, MA. For the old bait and switch again today..... downloaded some fresh coupons and per-usual they only had half of the advertised items in stock and one coupon was for Breyers ice cream and it has been out of stock for about three weeks and was told it was discontinued "But what about my new coupon".?? This rant might sound trivial to some but when you pay for a membership and you constantly feel your wasting your time it is frustrating. This will be my last membership to bjs and let my frustration serve to guide you to Cosco.!!...lol
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September 2023 by Ricardo Soto
Excellent
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June 2023 by Tony D.
Bought a tv online had it shipped to house. After going through a ton of work to wall mount the display was defective. Back in box it goes and nightmare number 1 begins. Created a return through app and killed myself to return to store to find out they can't do shit with it. So back home I go and then nightmare 2. Start call bj's customer service and finally after several calls got them to schedule pickup to send tv back to distribution house. Nightmare 3 Ceva doesn't deliver it for almost 2 weeks and until they do no money back. Finally get notice Ceva got off their ass and delivered to bj's. Now let's see how long it takes to get my money back. Moral of the story if you buy online bring back to store DO NOT CREATE RETURN THROUGH APP OR YOU'RE SCREWED.
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June 2023 by t h.
Beware if you sign up for a BJ's Card it is a nightmare to get out of when you cancel! I cancelled my membership as i rarely used. Did it with a rep at BJ;s CS before my anniversary date. However Capital one still charged for the membership and started adding late fees! I had a zero balance on the card prior. I called capital 1 said sorry, you owe. I then had to call and get a 3 way call with BJ's and Capital 1. Was about 1 hour back and forthing until capital 1 finally said we can reverse charges and start a dispute with BJ's. Wtf??? I would recommend never getting a bj's card. You get the same or better deals at walmart without having to deal with a membership. No brainer. Walmart is number 1 for a reason. They have the right price without memberships! Go there
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May 2023 by Robert S.
This BJ's is similar to the other ones I have visited in the area. I always like to get their coupon flyer to see what they have on sale, but I also get in my email inbox digital coupons that many times entice me to go in....This time, I needed to get some disposable gloves and they had a great price for a box of 200. Yes, when you shop at BJ's you get large quantities of stuff, but if you are going to use them and the unit price is attractive, it is still a good deal.Long lines to pay, but using the self checkout lanes makes it quicker.
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May 2023 by Emily B.
Today myself and my elderly mother in law went in to shop for some potting soil . when I realized how heavy the soil is I asked a Tall caucasIan younger female with glasses for help ONLY to get ignored so she could carry on a loud sexual conversation over the phone . we couldn't believe our ears and quickly departed the store . I understand getting new workers isn't an easy thing but this was unacceptable!
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March 2023 by William M.
I went to get my glasses adjusted this am and Eric was very professional and did a great job.
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December 2022 by La reine de King Ky
Nice little bakery at BJS
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December 2022 by Summer C.
Closest BJ's to my house. The wheelchairs are mostly always charged. The deli was fully staffed and quick on meats. The self check out staff is attentive to when you have heavy items to scan them for you. I wish they trusted their customers to scan themselves - but I'm sure it's because of theft.
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October 2022 by James C.
Produce sectionThey don't appear to rotate stock or throw outParticularly blueberries and strawberries Watch what you pick out
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October 2022 by Irina Y.
I've been a member for many years and normally would have good experience. Besides last time I did curbside pick up and girl who was of Spanish origin with long black hair was extremely rude confirming my name . Kinda hola with snap at me, threw my goods in the trunk and didn't say when all was done. She just walked away after giving nasty look. Honestly, I've used curbside pick up many times and always had employees with positive attitude. But She was just straight up nasty.I called to membership service desk and they never picked up after I dialed them 5 times. And waited on hold over 45 min!
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April 2021 by Dia R.
I ordered a cake on Monday at 2pm, after a different place canceled last minute and the bakery team here was awesome. I couldn't make it in to fill out the form, and after explaining my situation they kindly offered to place the order. I asked for the unicorn cake and to make it rainbow or whatever they thought would look great. It was ready the next day at 4pm!When ordering, go into the store because they have an extensive catalogue that isn't found online. They need at least 24 hours and will tell you if anything is out of stock. You can also order cupcakes to make the frosting, which I didn't do this time. The best part is that the two tier cake, no matter what design, is $29.99... The best part is the cake was gorgeous, delicious and most importantly made for a wonderful birthday. Wonderful customer service!
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April 2021 by Justine Q.
THIS PLACE IS NASTYYY, so dirty. The bathroom is soo disgusting, & not to mention they rarely ever have in stock what you're looking for. I wouldn't recommend this location to anyone going to a BJ's.
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July 2020 by Alex
Long lines at times
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July 2018 by Yilkal Bekele
Nice little bakery around the corner at BJS
