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“I have been banking at Rockland Trust for several years before this branch at Medford opened up. I first met Bandana here and she personalized my banking experiences. She provides services for every aspect of my needs and she will tell me updated products that benefit my financial growth. It is through her that I made a relationship with Rockland Trust and I always come here for my financial needs. They really make banking touch every aspect of your life. This past summer, they have program for kids to enroll in reading, and provides opportunities for kids to sell lemonade and fundraising for good causes. Later this year, I am in the process of opening my own PT clinic and I happened to meet the branch manager Isabel. She was very helpful and suggested services that can help me open my own business account and provide additional services for book keeping etc for free. I came back 2 months later and both Isabel and Bandana remembered me and asked about my business building project. They truly care about every one of their customers and they are here with us everyday in our community. Rockland Trust Medford is my go to bank now because I know that as soon as I step into the door, I get the help I want immediately. Thank you for being the community leader Rockland Trust Medford.”
“The manager at this branch is an amazing guy and in fact that trickles down for everyone else there. Awesome customer service and professionalism. Bayron is really above board”
“I just would like to thank Bruno, Emmanuel and Carlos. Those guys are so amazing and they’ve helped me out with a document notarization today. The best team ever”
“The entire team at the Salem Street location ROCK!They GET how to deliver 5-⭐️ customer service.My dad and I had some complicated issues that required our coming into the bank (And I normally DREAD having to go into ANY bank. It’s a time suck).Their AVP, KathyAnn is an MVP! She radiates warmth while still being extremely professional and knowledgeable and accommodating.And her support team of tellers, managers, and assistant managers, also GET customer service.They came out from behind their counter and behind their desk to assist me and my dad (who uses a walker) as we entered and exited the branch! ?Even though I do not live in the area, I will continue to do business with these people.They’ve restored my faith in humanity ?”
9AM - 12PM
1 Riverside Ave, Medford
Banks
“Great customer service! I walked in and was greeted by the friendly workers. I met with David to open a new account and he made the process seamless and easy. He was very professional and really showed that he cared to meet my needs.Thank you!”
8:30AM - 12PM
29 High St, Medford
Banks
“Always Use The Medford Branch!My Family Has Been Members of This Credit Union Since Its Inception.Myself Personally Have Been a Member Since 1994., Never Had Bad Service Here, Except With The Loan Department Back in the Late 2000.Since Then Everyone At The Medford Branch Have Been Awesome.I Have Noticed That They Seem To Have Allot of Constant Managerial Changes??This Is Always and Will Be My Credit Union!!”
“Here's a shout out to Michelle Borba. We signed up for membership/opened new acct last week. She provided exceptional customer service offering all we needed to know. She genuinely cared and went above and beyond to be sure we were well informed. Michelle is highly recommended and we feel that she's a very valuable asset to USAlliance. We have no doubt that anyone that has the pleasure of meeting with her will have the same experience.”
9AM - 12PM
257 Spring St, Medford
Banks
“Always have been friendly whenever I have come in. I usually walk my puppy through the neighborhood and whenever I need to stop to deposit/withdraw money, there is a dog treat waiting behind the counter. The credit card has no annual fee and is interest free for a year by the way. Unless you are trying to have bad credit, or just simply don't know anything about credit in the first place like most people, the Cash-Back card is worth getting. Even if it never gets used.”
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“Amazing service at this location. They are always willing to help regardless of language barrier. Associate who helped me get my Bank of America app running again called Portuguese translator so I can be helped in my own language. I really appreciate this since English is not my first language. Thank you so much to all associates that work hard at this location.”