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January 2024 by Ali Tarlani Beris
Customer service was awful! I wanted to talk with the cashiers to find a part in the store. I stood at the counter for almost 4 minutes, but nobody approached me to say a single hello! Nobody was in the line and I was the only customer there. Two cashiers were there. They kept answering telephones just in front of me. After 4 minutes, one of the cashiers told me "what do you want?," without any greetings. I felt an extremely disrespectful situation!
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January 2024 by David Griffin
Decent price points
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November 2023 by Tom
I just bought a new battery, Jose installed it & he was so helpful and a really nice guy, the best service!!!
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September 2023 by BELVIDERE SCULLY GROUP & AFFILIATES
The team loaded my very large order into the back of my F-150 lightning pick up truck. Thanks guys!
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August 2023 by Shannon Dunleavy
This morning my car would not start. AAA was able to diagnose but not replace the battery, so I called Advanced Auto. Over the phone, Syed made sure they had the correct battery in stock before I drove over. It was installed quickly by Joey right in the parking lot. I was so pleased with the excellent customer service from start to finish!
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August 2023 by jeanne rivas
Encountered the greatest service clerk ever. He helped me troubleshoot the problem with my tire guage and buy the right gadget.
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August 2023 by Zachary Pierce
Louis helped me a ton with a problem with my battery. He was incredibly nice and very professional.
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July 2023 by Shawn L
Great people, good communication! I dropped few UPS boxes here and people are incredibly friendly and being helpful. Best wishes to the shop.
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June 2023 by C M
NEW store! Great location! Staff was friendly, very helpful and professional. Store manager Joey came over to me and introduced himself and welcomed me to the store. I would recommend this store to all my friends and family!
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June 2023 by Thomas Perry
Gotta get a little bit more friendlier should be like Spring street auto parts used to be need more intelligent workers I know what they want they're doing and they can speak a little bit better English language would give them company a better percentage of selling a customer Take it from a man that runs a business that's been established for 75 years and my father starand still going but I have over after him passing I would give you all my business if you would just step up to the plate and hire better staff
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May 2023 by Amy Thomason
This is hands down the best customer service I have ever received at an auto parts store. The manager, Joey went above and beyond. He was kind, patient, and knowledgeable-tested my battery, and check engine light, and he answered all my questions thoroughly. Everyone else at the store was kind as well. Thanks for everything Joey and team!
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March 2023 by neo man
Today 03/15/2023 around 11:35am i come in to the store two african american men one with long dreads and the second has a bit of grey hair older guy are on the phone in one counter then a third employees spanish was with a customer by the door on a counter too.I waited then the two employees finished there call i went to them and asked for a new battery to my car the answer from the older guy “ hey this is whole sale wait for the other guy to finish with the customer” the other guy meaning the spanish employee.And then I waited not too long maybe 5 min or less then i asked for the battery he was visibly upset that the other employees would not help me and make me wait for him to finish, then he tells me that he will not be changing the battery but would sell it to me and offered to give me tools to change it myself, i told him I don’t know how to change batteries and he said its very easy i was going to try but didn’t want to risk it after i choose a 249$ battery i chose to go to autozone much better customer service. I can’t believe the tone and how condescending the older guy was speaking to me its like i was begging him for a favor last time i ho there.
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March 2023 by xiaokuan li
very very bad service, don’t go this store
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February 2023 by Christine OConnell
Tyeashaa F. was fantastic! I came in around 330 - 4 pm Sunday and asked for help buying the right wiper blades. She found the ones I needed, gave me advice on which ones were better than others and went outside in the cold and snow to put them on my car for me. I am so grateful for her help!
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August 2022 by Jorgette
This place closes early I guess. Be prepared to be greeted by a locked door.
