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May 2024 by Michelle Elman
I bought my cello from Spencer Brook Strings back in December. From the first time I met Paul to getting my cello, I had nothing but an amazing experience working with him. I played violin when I was younger and was looking to sell my old violin since I switched to cello. I called multiple stores and Paul was the only one who would take my violin. Not only that, but he gave me a very generous trade in credit on a cello that I wanted but would have been out of my price range. He also set me up with a pay plan so I was able to get my cello a lot sooner than I anticipated. I was actually going to go with a lesser cello but Paul recommended the one I ended up getting and I’m so glad he did. I absolutely love my cello! My only negative is the wait for the cello since it had to be ordered, but that’s to be expected and Paul kept me in the loop the entire time. The day the cello came, he set it up beautifully and I was able to pick it up that evening. I’m not intending to buy another instrument for a while since I love my cello, but if there ever comes a need, I wouldn’t hesitate to buy from Paul.
If you are looking for a quality instrument, I highly recommend Spencer Brook Strings
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December 2023 by Mass Engineer
Good quick simple repair of my violin. Competitive prices on Dominant strings. Friendly owner and employee.
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November 2023 by Cheung Ocwieja
Incredible customer service and outstanding quality violins at a reasonable price. We received a top notch violin buying experience from Spencer Brook Strings! Paul and his staff couldn’t have been more helpful. Would absolutely shop here again! If you’re in the market for buying a high quality violin, you must come here!
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October 2023 by Tara Hadsell
what amazing customer service. they were able to take my order at 4PM the day before my daughter started music lessons and deliver the instrument to her in time for her class. Wow! highly recommend.
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September 2023 by Ebenezer Jiang
Great customer service
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January 2023 by Cheryl Marceau
Amazing service. Very knowledgeable, very helpful, easy to deal with, reasonable rates. I'm so glad I took someone's recommendation and came here to get my violin fixed up. I'd happily return whenever my violin needs attention.
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June 2022 by Fei Lee
A great little shop. The enthusiastic and professional owner asked us carefully and patiently about our needs. I found a great-sounding cello for my daughter to participate in the school's string lessons. He also recommended several experienced cello instructors to us. Thank you so much. Highly recommended.
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June 2022 by Vanessa Rumble
Wonderful local business! Knowledgeable about instruments, easy to drop by for repairs or adjustments and for sizing up, when needed. Always enjoyed our check-ins!
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May 2022 by Kristen Hall
Great place to rent or buy your string instruments. We’ve been using Spencer Brooks for 5 years for rentals and recently purchased a violin for our high school student. Paul is super knowledgeable and helpful.The renewal processes for rentals has always been very easy, and we even built up some rental credit to go towards buying a violin when we were ready.Will definitely go back to them for our younger daughter’s instrumental needs:)Thanks Paul and staff!
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October 2021 by Dave B
This place is so wonderful. They helped me rent a violin and were so polite and accommodating. The visit was great and I walked out very satisfied.
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September 2021 by Allison Sardo
Spencer Brook Strings could not have made a violin rental any easier for a parent of a 4th grade student who has expressed interest in her school strings lessons. Jessica was extremely helpful on the phone and pointed me in the right direction for measuring what size violin my daughter needed. The ordering process on the website was so user-friendly and I appreciated that all of the accessories needed to go along with the violin were available for rent as well. The best part was that Spencer Brook Strings delivered everything to my daughter's elementary school in time for her first lesson!
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September 2021 by Dee T.
2nd time customer for a Viola rental at Spencer Brook Strings. The online process was easy and when I had a question, Jessica was very quick to respond. Her follow-up communications were friendly and clear. Highly recommend Spencer Brooks for the ease and excellent customer service!
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July 2021 by Laura Mills
Our family has rented string instruments from Spencer Brook Strings for the past nine years! It is easy to stop in to have Paul replace a broken string or switch to the next size-up instrument. My daughters also had lessons from Paul and enjoyed participating in the Spencer Brook Strings Youth Orchestra. Paul makes learning strings fun, and the kids enjoy his kindness and sense of humor. Recently we purchased a viola and later a bow from the shop for my daughter who will be going to college this fall. It has a gorgeous sound, and we really appreciate Paul’s advice and time in helping us try different instruments to find just the right one for her. We are so lucky to have Paul and this store in our community.
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June 2020 by Ellis T. Jones
great service and I'm improving my violin skills
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February 2020 by Linda Baker
Knowledgable staff. They repair stringed instruments and take donations of the same for Instrumental Angels.