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“Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.”
“I went to this store after not finding an acceptable option for phone upgrade on website. Ali reviewed my situation and identified an approach that worked best for me.
Ali was considerate, knowledgeable, and very customer-focused. I'd recommend him anytime.”
“Tmobile has excellent customer service! I needed a data transfer from my old phone to a replacement phone through Tmobile's insurance carrier and Christoph transferred the data, not once, but twice, due to an error that I made with my new phone. The visits were a week apart.Spanish and Portuguese are spoken here as well. A great place to go if you are considering buying a cell phone”
9AM - 1PM 2 - 5PM
518 Union Ave, Framingham
Internet Service Providers
“Great customer service the gentleman who works the office was great helped me get my service running again after a truck knocked the wire off the pole. Within 24 hrs had my back up and running and the internet service is awesome powers all my devices flawlessly”
“My phone wasn’t taking a charge. Elvin, the customer service rep who checked me in diagnosed the issue and fixed it in the next 5 minutes. The customer service was much appreciated!”
“I received excellent customer service here. The customer service rep was extremely kind and patient while working with me to resolve an issue I had trying to change my service over the phone with the customer service center. In the future, I'll always come by the store rather thank call the service center.”
“The staff is great! An employee named Ian helped get a great deal on a new phone, and was overall just a pleasant experience. Welcoming and laid back vibes in the store.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Excellent product knowledge. Extremely capable on an iPhone. Talks to you not at you. Does not talk over your head. Pleasant conversationalist. Head and shoulders over the atypical moron you tend to run into. Don’t let this one get away!!!!??”