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May 2024 by Stephanie Hayner
Do not get your pet groomed here.
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May 2024 by Al Pereira
Fast, clean, friendly
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May 2024 by jo medeiros
Love vet Baer and all he does for our fur baby! Compassionate and really cares about working with you and your animal.
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March 2024 by Erik
Great vet and little pet store. I always recommend this place.
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February 2024 by Teri Cappadoro
The Dr. And his staff are super kind and friendly. The Dr. Has been great with our senior dogs! The groomers are also great!!!
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January 2024 by Robison Freitas
Love this location and EVERYONE there! Truly a pleasant experience every time!!!!
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August 2023 by Sandy Buono
I had an appointment to get my dog’s nails trimmed. I have a reactive dog and there were several people with dogs in front of the desk. I held back waiting for an opportunity to let someone know we were there for our appointment. It took a while before I got anyone to acknowledge me. When she did I was told to go to the desk to check in, so I did. I was told that they had to find someone who could cut his nails. It was already past my scheduled appointment time but I continued to wait. I had to keep my dog away from other dogs so had to move away from the desk. No one ever called or looked for us. I went back to the desk about 20 minutes later in somewhat of an irritated mood and someone was suddenly found.I waited all that time with a stressed out reactive dog to get his nails clipped in less than five minutes. Never again!
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August 2023 by Alyssa Lasher
Thanks to the recommendation by Baer’s staff, our picky puppy will eat his food! The employee first gave me samples for our pup to try out and the next day I was back to purchase the food. What a relief to know our dog will eat his food without much prompting.
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February 2023 by Jeff Myers
We've been regular customers (we like to support local stores) there for quite a while what with owning 500 pounds of dogs, 2 cats and 2 rabbits. That's *been* ... past tense. Never again. Went in today (1/25/23) with a small (red) dog collar we got for a mostly white sheep dog puppy. Mostly-white and, now, red-around-the-neck puppy. The dye from the inside of the Up Country collar was coming off and staining the puppy's neck. When I brought the collar in I spoke to a diminutive woman with overly large eye lashes. Not offering either a scintilla of interest or concern, you would have thought I was trying to return a snow tire. I showed her a picture of my red-necked puppy and the red interior of the collar. She asked when did I buy it "because we have a 30-day return policy." I explained that I simply came in to show her what happened because I thought she'd like to know. (It's what considerate people do.) I immediately got the expected "well that's never happened before" and she suggested instead that I could contact the company. But I bought it from you, not the company. Her response: "What do you want me to do?" I handed her the collar and left. I certainly didn't want a store credit because I am never going back. Between Amazon and Chewy there are too many great options to this kind of attitude and shabby treatment. (ex: Chewy sent us a fabulous flower arrangement when a cat died!) I felt sorry for the fish I saw, swimming around in about 8 ounces of water. And anyone else who has to deal with this woman. But if you miss shopping in da Bronx and need to get your rude on, this could be a great experience.
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January 2023 by J M.
We've been regular customers (we like to support local stores) there for quite a while what with owning 500 pounds of dogs, 2 cats and 2 rabbits. That's *been* ... past tense. Never again. Went in today (1/25/23) with a small (red) dog collar we got for a mostly white sheep dog puppy. Mostly-white and, now, red-around-the-neck puppy. The dye from the inside of the Up Country collar was coming off and staining the puppy's neck. When I brought the collar in I spoke to a diminutive woman with overly large eye lashes. Not offering either a scintilla of interest or concern, you would have thought I was trying to return a snow tire. I showed her a picture of my red-necked puppy and the red interior of the collar. She asked when did I buy it "because we have a 30-day return policy." I explained that I simply came in to show her what happened because I thought she'd like to know. (It's what considerate people do.) I immediately got the expected "well that's never happened before" and she suggested instead that I could contact the company. But I bought it from you, not the company. Her response: "What do you want me to do?" I handed her the collar and left. I certainly didn't want a store credit because I am never going back. Between Amazon and Chewy there are too many great options to this kind of attitude and shabby treatment. (ex: Chewy sent us a fabulous flower arrangement when a cat died!) I felt sorry for the fish I saw, swimming around in about 8 ounces of water. And anyone else who has to deal with this woman. But if you miss shopping in da Bronx, this could be a great experience.
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December 2022 by veronika druzhyna
Was going to take my dog here for grooming, thank god I didn’t. My friend called me hysterical after witnessing the groomer, Luke, hit a poodle in the face yell at it and drag it by the collar. Absolutely disgusting, and my friend will be reporting this and this worker. Will never come here
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December 2022 by Jacob Carl
They always take care of Noodle so well!
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November 2022 by Lisa Goldberg
Luke did a great job on our scottie. He knows what he is doing.
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July 2022 by Jean Bowden
I got my beloved parakeets there and my Betta fish from Baer's . I also take them to have their nails clipped at the Vet at the same location
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July 2022 by Maxine Zeger
Vet techs are incompetent and not at all helpful. Dr.Baer is an OK vet but is more worried about charging you $$ than taking care of your pet.
