-
April 2024 by Tom Cadzow
First class operation- Facilities are well maintained and on-site personnel are great to work with. Large variety of options and availability.
-
April 2024 by Penny Bache
Clean gorgeous unit the employees are wonderful I will use them again and again
-
April 2024 by Kim Paul
Susan was extremely helpful and made the entire process. Much easier. Clean facility and very professionally run.
-
February 2024 by Jack Gee
Kim and her team are amazing people.
-
February 2024 by Lori Smith
Apparently I'm not the only one getting wacked with hidden fee's and a crazy amount of emails after talking with some folks I've had to block them as spam at the source. Hope they don't plan on sending any more hidden fee's via email I won't be getting them
-
February 2024 by bruce chasser
Sue was great made everything easy thanks
-
February 2024 by Anne Gilmartin
I was very impressed with Prime Storage in Mashpee MA. I did most transactions remotely , including some changes to my original plans, and they were all handled smoothly. Sue and all the staff there made a point of remembering me and providing exceptional, personalized service. I highly recommend this business.
-
February 2024 by Renee Ryan
Highly recommended Prime Storage in Mashpee for all and any of your self storage needs!!! They offer great rates and discounts online. Some units are climate controlled and always easily accessible. The first day there, Sue helped me with the contract process and made sure to go over every detail. She was very thorough, did not miss anything and was able to answer any questions. Even more so, she welcomed me through the doors with a smiling face!! (Very important these days!!) You can tell she cares about the customers she meets and has pride in taking care of your needs, to make the process even more effortless. While my storage location needs changed sooner than I thought, IWill say I was sad to leave. Knowing that I would not see this kind soul any longer. On my checkout day, Sue also helped me. Again, answering any questions and making sure to cross allThe “T’s” and dot the “i’s”. I think what I will miss most about this location, is having interactions with Sue!!
-
January 2024 by Mary Foley
I have been a customer for over ten years- the onsite manager Sue, is highly professional— she is courteous, helpful and so thoughtful of her customers’ needs. I will miss her, and highly recommend Prime Storage.
-
January 2024 by Erin Terkelsen Copeland
Wonderful place, very clean, bright and safe. Sue is lovely and couldn't have been kinder or more understanding. Would absolutely recommend!
-
December 2023 by Janet Linehan
I absolutely love Sue,. She is just amazing & always helpful kind and caring. I have stored over here for quite a while, and she has always been very attentive to my needs with my units She’s very professional Five star service for sure
-
December 2023 by Kristine Hogan
Susan at Prime Storage in Mashpee has bee nothing short of fantastic in helping me with one of my clients renting 2 units. I am a real estate agent and refer my clients to Prime whenever they need storage as the units are climate controlled and they are very fair in pricing. Any questions or concerns are immediately addressed by Susan and her staff. I will continue to recommend them for all my clients and my storage needs!
-
December 2023 by Jason Potteiger
Friendly staff but watch out for extra costs.Just 4 months after renting our unit in August 2023 we were hit with a rate increase. After complaining to corporate they generously deferred the increase by a full 2-months.Prime also has some hidden fees in the rental agreement which require you to purchase storage insurance from them.This used to be a locally owned business but are now owned by a corporate chain and it seems they're doing everything they can to drive more revenue.
-
November 2023 by Peter Frick
Great storage facility - clean and easy to access. Fantastic service by Sue. Thank you.
-
November 2023 by Kelsey C
The woman who helped me was amazing! She took her time explaining everything and gave me a thorough walkthrough. She has been working at this location since before it was sold to Prime Storage. Don’t ever let her go. She’s an asset to the company.
