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January 2024 by C Flynn
Called for info on repair costs. They informed me they could not perform the repairs but went so far above and beyond to help me. Service Mgr. Rob was kind, and a wealth of knowledge which was not only helpful but made my stress level so much lower. I will be driving the hour + for all future repairs on my truck to that location. Highly recommend giving them a call. Moose should make them train all other dealerships!
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January 2024 by steve collum
Refused service as a new customer because I moved into town after being serviced by another Jeep dealer. Issue is the car had 100k miles on it and instead of asking its service history just refused service and canceled appointment.Dealership Response now clearly states in their policy that not all Jeep dealerships who are certified to work on Jeeps, most have technicians that are not responsible. I'll be happy to take my business somewhere else.
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January 2024 by chris gudas
Spoke with Rob in service and interested in bringing in Jeep for service. Extremely gruff as was just trying to understand why same day possible at another Quirk location and not Marshfield location. He hung up phone on me. It appears I’ll be driving farther to dealer with good customer service. Looks like a lot of positive reviews so perhaps just having a bad day, but sounds like they are struggling with volume of work.
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January 2024 by Sarah DeSouza
Robert McCormack is the best. Always helped me. Assisted me with my vehicle service. Really polite gentleman. Just wanted to pass by and show this man some appreciation.
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January 2024 by John Swenson
I recently called in about a 2020 Ram 2500 Black Widow that I had purchased in a different state. The service department told me they would not start a “relationship” with my truck. Guess whom won’t be buying an auto from Quirk in the future. Ironic since I recently bought a Genesis as well from a Quirk dealer.
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November 2023 by Sheila Noumi
Quirk Dodge in marshfield is the best this is my third vehicle that I leased from them and they are great to explain everything they let you know what’s going Steve K is the best I just like the way he always explains everything because you’re all your choices go to the whole vehicle front to back to make sure you understand everything inside of it and if you have any questions, never any problem they take all the Time in the world for you. Thank you Steve you’re the best.
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November 2023 by Albert B
I had a tune installed into my dodge red eye charger . This is a new product by Dodge and Rob the manager was very knowledgeable about it. I am very satisfied with the installation and service Rob and Quirk provided
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October 2023 by Alex Tashjian
Extremely Disappointing Experience at Quirk RamI recently had the unfortunate experience of dealing with Quirk Ram, and I must say it was one of the most frustrating encounters I've had with a dealership. The lack of respect and customer service I received was truly disappointing.From the moment I walked in, it was clear that this dealership had a serious issue with customer service. The service department gave me the run-around, making it incredibly difficult to get a straightforward answer about the ongoing issues with my vehicle.What was even more shocking was when they attributed a vehicle problem to its color, suggesting that "it is what it is" because the car was white. This kind of excuse is not only absurd but also insulting to customers.The communication was another major problem. I was repeatedly told that someone would call me back, but it only happened after several reminders or when I visited the dealership in person. This lack of follow-through and accountability is unacceptable.Overall, my experience at Quirk Ram showed a complete lack of respect for customers and a disregard for their loyalty. I strongly recommend looking elsewhere for your automotive needs. This dealership's attitude towards its customers is simply unacceptable, and I hope they take this feedback as an opportunity to make much-needed improvements.Last visit was June 12, 2023. Had phone calls with service manager and facility with no resolutions. Please feel free to reach me at any time, and I can share with you numerous issues.
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October 2023 by Gary W.
Do NOT deal with this dealership, I have had several issues with them right from the start of buying my truck, I wish I never bought from them. The service department is a joke also. One of the worst I have ever dealt with. Buyer beware!
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October 2023 by Peter Kulturides
I looked at the car online contacted the dealership. Super easy to negotiated deal. Pick the car up two days later doesn’t get better than that. My sales, professional, and the manager at the dealership when I picked the car for fantastic. One of the easiest purchases i had
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October 2023 by Steve O'Neil
Had an issue with my water pump and called for some information. Found out the 7 year warranty was up in May. Asked for a price for them to replace the water pump an never heard back. Decided to do it myself since it wasn't that tough. Needed a heater O-ring (Heater Line O Ring - Mopar (53013736AA)). Online these can be had for 10.50 for the four pack and $4 for shipping. Quirk was breaking open the pack and charging $16.50 each!! I don't begrudge a little profit but this was outrageous.
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August 2023 by Tom Cattaneo
My original sales experience 3 years ago was fantastic. Fast, low pressure, completely helpful and honest Sales rep and manager. Went in recently to purchase my leased car after talking directly with Chrysler Financial and getting a payoff doc from them. Showed up with the full pay off amount and document from them that stated "take this to your original dealership for purchase" in font all over it. The sales guy said "they're lying I don't know why they told you to come here we can't help you". Couldn't have pushed me out the door faster presumably because I wasn't purchasing a new car and he wanted NOTHING to do with helping. He was as rude, curt, and arrogant as you get. Would have be a customer for years until this experience. Chrysler Financial couldn't believe it when I told them the story they're working with another dealership to process the sale instead now. Seems like something has changed based on other recent reviews in regards to their Sales leadership and team.
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August 2023 by Patricia McInerney
I have visited this Quirk location two times for service. I was pleasantly surprised at how fast they got me in and out. I will definitely be going back to this location in the future.
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August 2023 by Stephen Benotti
Definitely recommend. Good buying experience without any of the typical nonsense that you will recognize by some other dealerships. I basically performed the whole transaction from home, showed up to take delivery, and I was in and out in 30 minutes (time it took to register the Truck and put a sticker on it).
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July 2023 by Jenna Costello
After deciding which vehicle to go with (without any pressure whatsoever), I was able to pick up the same day with registration and inspection sticker taken care of. By far the quickest and easiest trade in/new car purchase/lease process I’ve experienced (and I’ve had 4 cars over the past 10 years from different dealerships). Highly recommend if you’re in the market!!
