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March 2024 by Jarod Beauregard
Went in to switch multiple lines over, Wiguen and the team there were patient and walked us through the process and answered all of our questions without feeling overwhelmed. Great customer service experience!
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March 2024 by Nate Teele
I came in today to get a new phone. It was a very successful trip thanks to Wiguen, not only did he make our wait speedy but he also was extraordinary and super knowledgeable. I appreciated his patience as I had some questions about the upgrade. Overall great experience. Thanks again to Wiguen :)
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February 2024 by Deborah Czybora
My daughter and I bought phones at Verizon recently. We also had to have a phone line disconnected as well. Josue assisted us. He was the only worker while we were there. He was very busy with other people as well as us. We never felt rushed and even when he was assisting other people, he was still taking care of us. We didn't mind being there as long as we were. He made it pleasant the whole time. We noticed all the customers he helped were also happy. Even though he was the only worker there none of us felt like we waited long at all. He was polite, helpful and caring. He took the time to help us pick out the best phones, supplies and plan that suited us. I always dread when I need a new phone as it takes time to do this. He made it feel like we were visiting with an old friend. The time flew by. I have owned an iphone for years. I have to say with Josue, this was the best service I've had in a long time. I never want to go anywhere else. If you need verizon assistance, see Josue!
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February 2024 by Gary Sibole
Wiguen was a pleasure to work with. We came in near close and he went the extra mile to get us set up and save us money.
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November 2023 by Peter L
Joushez was great! He was very knowledgeable, courteous, looked into what would benefit me in every aspect. I would highly recommend you talk to him if you’re in the market.Very kind demeanor, and took his time to provide the best customer service and sales that I’ve seen for in long time.Thank you for your help and patience…
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November 2023 by Denise Arnold
A big shout out for the Reps at Verizon in the Hannaford Plaza. Josue and Axel were a great help to me with my upgraded devices and some trouble-shooting. They really know their stuff and go the xtra mile for Verizon customers. Highly recommend this Verizon retail store.
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October 2023 by Gustavo Yahuurd
Happy employees, happy customers. At least, that's what I think, thank you Josue f for the excellent customer service I appreciate it.
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September 2023 by Mary Saras
Great experience with Verizon Store, Marlborough MA. Great customer service rep who took the time to find the best Verizon deal to bundle my devices and update my account. I appreciated his patience explaining all the new features since I was working off an iPhone 8 series!! Made it worthwhile upgrading to a new 14Plus! LOVING IT! Gracias mi amigo!! ❤️???
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September 2023 by Molly O'Connor
Verizon store associate Josue was fantastic! Terrific customer service even while juggling multiple customers!! I had been dreading getting a new phone but he made it seem less. Definitely recommend.
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August 2023 by Angel Lopez
Walked in for some help mr. Wigan’s was great went above and beyond !! Would recommend the Marlborough Verizon 5 stars
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May 2023 by Neville Anthony
Very efficient and kind help during my phone upgrade. I worked with two of your technicians one named Alvin unfortunately I do not recall the other man’s name. Both were excellent. A pleasure to be a customer! I would use this location in the future. Thanks to All
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May 2023 by Rich Mays
Wiguen and Axel really helped me out. I was put in a real jam due to fraud claim and refurb phone dying while out of town. Superb assistance with fraud and care departments. Got me functioning again, so can stay connected with work and friends. Great service and dedication to the customer.
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May 2023 by Clarella Thomas
Thank you Elgin for a very professional experience. He was the only person working and did a phenomenal job getting us squared away and helping other customers.
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April 2023 by Jim Utah
I had two great experiences courtesy of the team here, and especially Axel. Courteous, cheerful, practical problem-solving, helping us stand up a new phone, moving from an almost-dead not-backed-up old phone. Much appreciated! (Jim in Southborough)
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November 2022 by Dan Emino
I had to get a new Pixel because my old one died. Elvin helped me out, he was excellent.
