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November 2023 by L. k
Owner is a douche who consistently Parks in two spaces making it impossible to go there during the busy part of the day to other businesses.If I were the pizza store or the convenient store I would complain to the owner of the Plaza.
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July 2023 by Fiona
Happy with these results. Will be a return customer ☺️ before and after pictures..
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May 2023 by David Covell
I needed to have my military uniform cleaned for a special event, so I brought it to TJ's. They washed and pressed everything, and now my uniform looks great. I plan to bring it back to get cleaned again when needed.Services: Organic dry cleaning
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March 2023 by Trevor Ness
Great organic dry cleaners. 100% recommend. I was struggling with other dry cleaners due to chemical cleaning and the affect it has on your skin, found this small shop in Marlborough and am 100% happy with their service. They are also very competitively priced. Give them a try...Services: Organic dry cleaning
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November 2022 by sohail
They never cleaned my trench coatService: Organic dry cleaning
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October 2022 by miles bateman
The folks at TJ’s really know how to clean your products well! Our cat recently got sick on our brand new king-sized comforter. After realizing the comforter wasn’t going to fit in our wash, we reached out to TJ’s who gladly cleaned our item and removed what we thought was going to be a stain. Eli and his team were very accommodating, and their use of organic cleaning products left our comforter smelling fantastic. We will certainly be coming back for this Grade A service!!Services: Comforter cleaning
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October 2022 by Genesis Barco
If you’re looking for an exceptional family-owned cleaners, this is it! My husband and I are so delighted to have found a place we can trust and that treats us like family. The staff is fast, professional, and the customer service is one you don’t find often anymore. Highly recommend TJ’s!
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October 2022 by Robert Parker
Great shop with great service. Eli does an excellent job and prices are solid. I continue to go here and recommend it to others!
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November 2021 by Andrea Azza
The prices here are highway robbery. The drycleaning is good, but the customer service by Eli leaves a lot to be desired. I brought a coupon from Yelp on my first visit, and Eli gave me an attitude that he shouldn't be giving me a discount as that coupon was a year old. And that business was down. Business is down everywhere (not just at TJ Cleaners). Additionally, he complained I had a lot of stains on my shirt and that he wasn't sure he could get them out. He also insisted that I write him a glowing google review. I did not have a good first impression of him. Nonetheless, I decide to try him again to see if it was any better.The second time I came, Eli again gave me an attitude when I asked about the prices of the women's blouse and pants to be cleaned. On my first visit, he quoted me $9.90 each, and this visit he jacked up the prices to $11.05. He again complained to me that he should not have given me a discount the first time because I didn't write him a review on google. He also said he charges extra if there are stains on clothes and the starting price for a women's blouse is $9.90. Who does this? The prices are outrageous for the quality you get!He also complained to me that it costs extra to hang pants from the waist so he has to use two safety pins and jacked up my price for the pants from $9.90 to $11.05.He agreed to honor the $9.90 price but warned me if my clothes have stains he will raise the prices and again went on and on about how business was down.After this appalling customer service I will not be back. Who treats customers like that, threatens them to write glowing google reviews, and jacks up their prices because there are stains on clothes.I do NOT recommend giving Eli business. There are far better drycleaner services who are professional and do not treat their customers like this.
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October 2021 by Andrea A.
The dry cleaning is good, but the customer service leaves a lot to be desired. I brought a coupon from Yelp on my first appointment and the owner gave me an attitude that he shouldn't be giving me a discount as it was a year old. He complained that business was down. And he wasn't sure he could get the stains out of my white shirt. The second time I came, he again gave me an attitude when I asked about the price of the blouses and pants. The first time I came, he charged me $9.90 for a blouse and $9.90 for pants. This time he jacked up the prices to $11.05 each with the same complaint that he should not have given me a discount the first time because I didn't writ a review and he charges extra for stains and for hanging pants from the waist. He agreed to honor the $9.90 this time, but after his appalling customer service I will not be back. Who treats their customers like that, and punishes them for not writing glowing reviews. I don't recommend going here.
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September 2021 by Serena Nanni
They took perfect care of my most delicate clothes and my husband's wedding suit! The service was also excellent, very kind and attentive. 100% recommended. Thanks again!
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May 2021 by Angela LeBlanc
I brought in a 62 year old lace wedding gown that was my mother’s. My daughter is getting married next year and was hoping to wear the dress. The dress had yellowed and the sea pearls had become black. Other cleaners did not want to touch the dress because it was old and felt it would be ruined with the chemicals. After a week of anxiety I picked up the dress and cried. They brought back my Mom’s beautiful wedding gown to new. My Mom’s dying wish will be coming true, her granddaughter will be wearing her wedding gown. Thank you so so much. You have no idea how happy we are. You are awesome.
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May 2021 by Catherine LeBlanc
Magic is all I have to say. They TRANSFORMED my grandmothers wedding dress that had been sitting in a suitcase for 50+ years. From crunchy, yellow, and honestly not viable they brought it back to its PRISTINE ivory color, and the lace is soft like it was just purchased. They have sincerely fulfilled her last wish that I wear it for my wedding. Without them, that would not be happening.
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March 2021 by Ron K.
Started using this cleaner a couple months ago after my regular cleaner closed. The prices are fair, service is prompt, and, most importantly, the clothes are always clean and wrinkle-free. The owner is super friendly and always retrieves my order without asking my name - even on my very first pick-up. Very impressive. Highly recommended.
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July 2020 by Matt Adams
As others have said, very friendly staff, always a pleasure. They do quality work as well, I've used them for dry cleaning, clothing alterations and repairs, and even shoe repairs.
