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April 2023 by Lesley M.
Toy Motorsports performs poor quality work. They replaced my Porsche Battery with the wrong size battery. It cracked and leaked battery acid. Marc offered to replace with the same wrong size battery and once close to agreement, he stopped returning my calls. As a female sports car owner, I found him disrespectful. While the staff answers the phone with cheer, they don't respond to inquiries.
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March 2021 by Ryan F.
This business is a complete joke , the toy wash is called a toy wash for a reason , it looks like they used a set of kids cleaning tools to clean it ,
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February 2021 by Jen S.
They were fast and efficient installing my husband's starter. They were great to work with over the phone setting up this surprise for his birthday.
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November 2020 by Daisy E.
I cannot say enough about the quality Toy Motorsports has provided me. My car looks better than the day I purchased it! I got a full auto detail and it came out SPARKLING! I'm in love with my Subaru all over again! Having a two year old and dogs...let's just say I'm not proud of how my car looked before they took it in. And last- I have to acknowledge that they bent over backwards to clean my car when they didn't have to. I had missed my appointment because of two deaths in my family and I literally cancelled with very little notice. They really came through for me and I want to shout out DEREK for taking care of my baby! Couldn't be happier and I highly recommend. *DON'T FORGET TO TIP! They work crazy hard for us!
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September 2020 by Dustin R.
Toy Motorsports has provided me with such great service, I have made them my official shop for any custom work I need done to my 1992 Jetta, or my 2015 Jetta. These guys are always super willing, knowledgeable, and offer great services at a fair price. I definitely recommend them for anybody that needs custom work done in be area. Super friendly and they're always working on exotic cars, which made me feel confident in my first impression
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December 2019 by Andrew Z.
Poor quality products and worse customer service. I researched an Android Auto unit I wanted installed. After speaking to the owner he recommended a different unit with a distributor he used, he confirmed I would have all the same features and functional I requested and expected with the other unit so I agreed to go with his recommendation. After the install I was provided no instruction manual for the unit, no guidance for how to use it, and I was told they mostly do apple carplay so they don't know how it works and I would have to figure it out on my own. I immediately noticed the phone functionality echoed and they installed an obnoxious external microphone along the headliner which the other unit did not require. They told me they would look work with manufacturer and get me a manual and I should comeback so they can troubleshoot the echo. A day later I came back in and they weren't able to fix it and I was told that I would need to talk to the owner, who isn't on site, if I wanted a refund. I contacted the owner multiple, he promised to meet me, then canceled on me stating he had other business meetings in boston and he would call me on his way home. Never heard from him. Tried to reschedule and he told me something along the lines of he's very busy running 5 businesses and would do his best. He finished the conversation with a condescending "sounds good bud". Very unprofessional, very rude, and a very poorly run business. Would not work with them again or trust them to store my car, especially after the scratched my rear bumper doing the install awkwardly infront of another half disassembled car but if course they aggressively denied it. Hands down most unprofessional and poor experience. Will be following up with better business bureau next.
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March 2019 by Elizabeth B.
I just want to start this off by saying that I never leave reviews, but, the guys at Toy Motorsports impressed me so much that I downloaded the Yelp app just to leave them a positive review. I went to get a remote starter installed in my suv and I would definitely come back in the future. I highly recommend this place to everyone. They are prompt and efficient. They saw I had my toddler with me and were able to finish my truck two hrs ahead of schedule!! They are friendly and their place is very clean! You should make an appointment today!!
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October 2018 by Roger T.
The epitome of a place that takes advantage of you for owning a pricey car. Came here for a quote on what's a simple job. Even an amateur like me would be able to do this in 3 hours or less no matter what. I just don't have a lift and those tools. Anyhow. After 2 attempts for a straight answer from 2 different people the best they could tell me was 3 to 9 hours at the shop rate of like 90+ an hour. First off if you're a pro you can make a better estimate. Who in their right mind would drop their car off for work not knowing if they would pay 270 or 800? Come on now. Over 3 hours for this and you shouldn't even be doing work like this.
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July 2018 by Mark E.
These guys did a super job on my brand new Camaro SS 1LE with Paint Protection Film. John was very helpful and courteous. I'm very picky about my cars and hesitate to leave them with anyone unless I have to. I had never used these guys before. The quality of the work was fantastic. The car was washed and prepped before I picked it up. It looked awesome. I'll be going back for some window tint now.
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June 2018 by Amanda L.
The guys in the shop have always been extremely nice to me. The owner Michael is informative and cares for his customers. I come here monthly, and have no complaints.
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February 2018 by Murray B.
STAY AWAY!!! I brought my car in to upgrade headlights. I was quoted 1-1.5 hours or up to $120. After 2 hours of waiting they said a part was missing and they would have to drill the housing, a 45 minute job. 2 hours later they were finished. I was charged for 3 hours of labor plus a shop charge for using their drill. My last car at another shop took 1 hour flat. I called to speak to the owner many times without a return phone call. I disputed part of the charge with the credit card company and tried to reach them yet again, no return call. Without discussion they rejected the partial chargeback because I did pay it. After 4 hours of waiting in a freezing office I did not want to argue, I just wanted my keys. They have the worst customer service. Stay away from them like the plague
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November 2017 by Jeff W.
Got a Platinum detail package. The free "luxury" loaner car turned out to be an old Ford Focus from a rental agency which needed my credit card on file until Toy Motorsports did the billing paperwork. Turns out they never did so now I'm being charged for this "free luxury loaner car!" Multiple phone calls, emails and visits have gone ignored. Getting 2 stars only because the car did look good after the detail work was done, aside from the fast food wrapper someone left inside. I don't know what happened to this place. Used to be reliable and professional and now it is definitely the opposite. Getting a refund for an overcharge/mistake should not take OVER 2 MONTHS.