-
February 2024 by Patty Sontag
I purchased luxury vinyl planks from Post Road Carpet and had them install them in my kitchen and dining room! Quality product, and the installation was superb! Chris and his crew were outstanding, checking in with me during the installation process to make sure I was happy with how things were going. Each day, they cleaned up, making sure to leave the area useable. Had Chris come back for a couple of minor details, which he did promptly. Dawn, the salesperson, was a pleasure to work with, no "high pressure," let me take my time, and really knew the various products that I was considering. I could not be happier with this whole process or with the final product! This establishment is a dream to work with, and I will be visiting them in the Spring to look at carpeting for my family room!Two months later, and I am still loving this floor! Every time I walk into either room, I smile and think, "Why did I wait so long?" Maybe because I was searching for the perfect flooring, and now I've found it! The floor looks just as excellent as the day it was installed, and is super easy to care for. The cork backing on this floor makes it very comfortable to walk on, and it's warm, too (part of the floor is over a cold garage). Not slippery at all if it gets wet. Can't wait to start shopping for new carpeting at Post Road Carpet!
-
February 2024 by Jamie Tarquini
Very friendly & good deals!
-
January 2024 by Patty S.
Two months post-installation (Nov. 2023), and I am still LOVING this luxury vinyl plank flooring! It makes me happy every time I walk in the room, and it is a breeze to keep clean! SO glad I went with this, and SO glad I went with Post Road Carpet in Marlboro!
-
January 2024 by Kevin Paquin
We really like this place. Great selection, reasonable prices, knowledgeable employees and great customer service. We have been doing business with Post Road Carpet for over 10 years and have never been disappointed. Recently, we replaced the area carpet in the kitchen as well as all hall-way runners and the stair runner. Dawn was our customer service rep this time and we could not be more satisfied with her knowledge, recommendations and help. The entire process was seamless.
-
December 2023 by Ann-Marie Hollis
Had carpet runner installed today on my stairs and it came out awesome. The gentleman that installed them was professional, and cleaned up after! I would highly recommend Post Road Carpet!this is my second installation with them.
-
December 2023 by kim grasso
Don't go anywhere else- We did and NOTHING compares. PRC has the latest, and most diverse selection of carpets for all price ranges. Most important, when making a selection, is the knowledge and customer attention you will receive! Dawn and her knowledge of the inventory was key! She is the most professional and respectful sales associate we have encountered in a long time! Not pushy and most helpful. The installers,Manny and Edwin were on time, respectful, and their mastery of laying the carpet was perfect. We are SO happy. One stop carpet shop- Post Road Carpet!
-
December 2023 by Andy H.
The drive to Marlboro is worth it! Fact: Post Road's price was 1/3rd a big Boston store's for the identical carpet. More important: professional installers took pride in their work, and responded to all requests. Most important: Dawn did everything possible to make process simple. Conclusion: we were so satisfied we bought another carpet!
-
October 2023 by Wayne Lockhart
Great place to get remnants made into area rugs. Very good selection of floor products
-
October 2023 by Katherine Krasinski
This place was amazing! Incredibly helpful and friendly! I highly recommend!
-
September 2023 by Geneva and Raaj
New homeowners here, went to Post Road Carpet on a suggestion by our realtor. We needed new carpets in our bedrooms. Couldn't be happier with our experience here! Dawn helped us find something that isn't too modern and isn't too traditional, and beat any other quotes out there. It totally transformed our upstairs. Never thought our family would be so excited about carpets!
-
August 2023 by Frederick Oleson
BEWARE - this company does not honor its service quality or warranty it’s rugs or installation work! Very poor customer service from current owner. Had wall to wall rug installed in our 2nd floor area in a new house we moved into in early Jan 2019. Within few months after moving in rug was buckling in several areas. Had their installer try to resolve issue by resetting rug in areas where rug was coming up. But problem has persisted until now where rug is buckling in several more areas in bedrooms and common area. Rug must be reset and stretched but being told not covered as part of warranty (although owner said we had no warranty as “nothing was in writing”!). As this has been ongoing issue with poor rug installation it should be addressed by original rug company and installer with no expense to us. But being told by owner of Post Rd Carpet in Marlborough that this is not their responsibility. During our call to ask to have rug fixed correctly owner hung up on me. So our advice is stay way away from this rug company as they do not honor or warranty their rugs or installation, provide poor installation and even worse customer service!
-
April 2023 by Lovely Letter
We needed to carpet our bedrooms. With a baby due in a few months, we needed this done ASAP so unfortunately chose this place because it had a couple of good reviews (where are the rest?!) Less than a year later, the carpets lifted up and created big ridges in both bedrooms. We also discovered (by accident) while we were waiting in a meeting room for our rep to come back, that they had written some derogatory words on our paperwork making fun of my husband’s disability. I guess that’s how they keep their customers straight. Do not get your carpet from these people!Edit: No- this was not mistaken identity. We know where we went (Post Road Carpet in Marlborough). The people who came out to measure all but ignored my husband who answered the door for them. The carpet started lifting less than 2 years later. Terrible quality and lack of professionalism.
-
March 2023 by leo beland
Saved my Friday!! Thank you so much for taking the time to help.
-
March 2022 by Ken G.
Very pleased! Re-carpeted my huge family room and couldn’t be happier. Carolyn in sales was of great help in replacing my 24-year-old Berber rug. Price, delivery and installation were very good. These people are professionals.
-
October 2021 by Kay J.
I had a good experience at Post Road Carpet in terms of the salesperson, selection, price, updates, scheduling and installation. I would recommend this carpet store.
