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October 2023 by Stevanovic Slavoljub
Clean and convenient location between Marlborough and Sudbury! They are family owned and operated not like the big corporations around. Much better service than my other storage.
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August 2023 by Cerean Gheju A.
Got a great deal on a 10x20 storage unit. This will help me clear my garaje. cheapest in the area.
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August 2023 by Divya Chattopadhyay
Exela Storage is great! My mom was storing here for a few years and was very happy with their storage. Recently, I just got a unit, and everyone here is always helpful and respectful. Would highly recommend!
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June 2023 by Yvette A
This company really cares about their customers! The office girl is very nice and helpful! Highly recommend.
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February 2023 by Rahul P.
The storage facility fits all my needs. Easy, convenient, clean and the owners responded immediately when I needed a unit on short notice!
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December 2022 by The Other Guys Moving Company
Great family owned business! J, the site manager, is very nice and always happy to help.
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May 2022 by Joanne C. Prasad
Place looks clean and cameras everywhere!
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April 2022 by Mona Kaur
Helped my mom move some boxes to this location today. The owner was very nice and helped us load one very heavy box into the car. My mom was telling me that every time when she goes there he offers to help. I never get this tipe of service in Boston! Great family owned business.
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April 2022 by Justine Mathews
Clean and convenient facility. Just rented an outside unit with 24 hours access (can't beat that!). Good value
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April 2022 by jobs pics
Great value and always very nice.
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March 2022 by Justine M.
Clean and convenient facility. Just rented an outside unit with 24 hours acces (can't beat that!). Good value.
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March 2022 by Maya Mathews
Clean facility with very competitive pricing. I am renting here for over 10 years and never had an issue.
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March 2022 by Juli D.
I've kept my mother's storage here since 1992. I've paid every month since then, sometimes on auto pay (which was unsecured - subject to ID theft, so not a great option), sometimes a month late. But I always caught up no later than that - for 30 years. THIRTY. YEARS. Today, I get a mail notice from this new company, Exela, who bought it from Kane Self Storage. Even though I was sure I paid in January (for 2 months, Dec and Jan), so I maybe owed for February (still researching that), the notice says they're auctioning off my mom's stuff! They have my phone and email on file. Did they call or email me regarding the bill? NO. Customer service FAIL. I tried to pay it online - but the payment page refused to open ... unless I took all my security off my browser! What? Yes! NO online payment unless you allow them to track you online, and grab your info to sell elsewhere on the web! Get ready for a truckload of spam and sales calls, folks! So besides the late fee, there's now an additional $50! Getting threatened cost me an additional $50. I guess that's why they skipped calling or emailing me? To make that extra $50? Their office is closed right now. There's NO email address on their contact page. There's no email listed on their letter either. So you can't email them. How often do you check your snail mail? Do you expect a company to contact you before selling your mom's storage? Do you live out of state? Could you run over there this afternoon if you had to? No? So, I would NOT advise storing here anymore. They've turned corporate and impersonal, they won't accept payment online unless you remove your privacy, and they fail to communicate.
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February 2022 by Jasmine M.
Great family owned business. Easy access and office staff are all very nice. I reserved 2 storage units, but I ended up using only one. Alex refunded the payment for the second unit right away. I definitely recommend them to my friends and family.
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September 2013 by Ben Haupt
We needed additional space to store our summer and holiday items. We were looking for a 5'x9' non-climate controlled. We had stopped just up the street at Store Rooms - based on their 50% off selected units coupon available on-line. Needless to say, the 'Selected Units' at storerooms were not what we needed. We stopped at Kane, we rented an 8'x8' in climate controlled for $20 less per month AND they happened to be running a rent 2 months, get 2 months free. Kane gave us roughly 25% more space in a better environment for $20 less per month. There are some limitations on access time - (7AM-7PM) but they are reasonable and the price is right. I should note - we settled on a second floor unit which means we need to use one of their ladders to get up to it. This is fine for boxes and small stuff, but it would be nigh impossible to get a couch or a big piece of furniture in the unit we settled on. You would likely need to get a different unit for an item like that, and as such, your price may vary.