JCPenney is a long-time shopping destination offering style, quality, and value across fashion, home decor, and beauty. Experiences vary among shoppers. Some report a clean, organized store with kind and helpful employees, very good sale prices, a great selection, and amazing customer service at checkout, noting definite improvement. Others express disappointment, finding merchandise stale, styles seemingly from clearance, a pitiful selection in some areas like plus womenswear, and prices considered ridiculous. There are also comments that the store appears to be closing its doors. Overall, it remains a place where some customers find a much better selection and helpful associates compared to other retailers.
It was nice and clean. Didn't find what I was looking for but did find other items.
May 2024
Thank God there's still a Jc Penny love this place
February 2024
Only one cash out area on the first floor. A handicapped woman was told it was at the other end of the store. She had difficulty walking and made it clear she was not happy. Employee could care less.2nd floor return employees were great!!!
